Bayli collins
Knoxville,Tennessee
Summary
Dynamic professional with a proven track record in relationship management and sales expertise, notably at Carter's. Skilled in utilizing POS systems and managing inventory, complemented by a strong work ethic and exceptional team collaboration abilities. Excelled in enhancing customer satisfaction and achieving sales goals through effective upselling and customer engagement.
Overview
5
5
years of professional experience
Work History
Server
Aubreys
12.2021 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Sales Manager
Carter's
08.2021 - 11.2022
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Facilitated business by implementing practical networking techniques.
Server
Cracker Barrel Old Country Store
01.2018 - 11.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Education
No Degree - Forensics Psychology
Southern New Hampshire University
New Hampshire06-2026
High School Diploma - General
Penn Foster
Knoxville TN06-2019
Skills
- Regulatory compliance
- Team collaboration
- Inventory management
- Professional appearance
- Suggestive selling
- Multitasking and organization
- Service prioritization
- Effective customer upselling
- Relationship management
- Customer feedback management
- Strong work ethic
- Sales expertise
Timeline
Server
Aubreys
12.2021 - 11.2022
Sales Manager
Carter's
08.2021 - 11.2022
Server
Cracker Barrel Old Country Store
01.2018 - 11.2021
No Degree - Forensics Psychology
Southern New Hampshire University
High School Diploma - General
Penn Foster
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