Baylie McDonald
Lubbock,TX
Summary
Dedicated professional with exceptional customer service skills in the hospitality industry. Experienced in guest engagement and efficient cash handling, committed to delivering memorable dining experiences.
Overview
1
1
Language
3
3
years of professional experience
Work History
Server
Stella's Restaurant
06.2026 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments efficiently, optimizing workflow during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders and special requests.
- Trained new servers on menu knowledge and restaurant policies to enhance team performance.
Restaurant Hostess
Stella's Restaraunt
10.2023 - Current
- Greeted and seated guests efficiently, managing waitlists to optimize seating arrangements.
- Coordinated with kitchen and service staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of front-of-house areas to enhance guest experience.
- Addressed guest inquiries and resolved issues promptly, ensuring high satisfaction levels.
Curbside Shopper
HEB Grocery Store
06.2024 - 05.2025
- Selected and gathered customer orders efficiently, ensuring accuracy in product selection.
- Managed curbside delivery schedules to optimize service times and enhance customer satisfaction.
- Operated point-of-sale systems for order processing and payment collection accurately.
- Collaborated with team members to streamline pick-up procedures and improve overall workflow efficiency.
Education
No Degree - Psychology
South Plains College
Levelland, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Allergy awareness
- Food and beverage pairings
Languages
English
Native or Bilingual
Timeline
Server
Stella's Restaurant
06.2026 - Current
Curbside Shopper
HEB Grocery Store
06.2024 - 05.2025
Restaurant Hostess
Stella's Restaraunt
10.2023 - Current
No Degree - Psychology
South Plains College