Years of service experience
JESSICA FRACK
Bartender
Anaheim,CA
Summary
Expert Bartender with history of working across the hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment. Hardworking with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
10
10
5
5
Years of bartending experience
Work History
SERVER
Claim Jumper Restaurant
Buena Park, CA
10.2022 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
BARTENDER/SERVER
Claim Jumper Restaurant
Mission Viejo, CA
09.2019 - 09.2022
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Poured and prepared mixed drinks for over 80+ customers daily.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Bartender
Off The Wall
Huntington Beach, CA
11.2019 - 03.2020
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Operated efficiently in high-volume setting to prepare and serve more than 60 drinks per hour.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Server, Host, Runner, Expeditor, Banquet Server
Claim Jumper
Fountain Valley, CA
10.2016 - 05.2019
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Maintained flexible work schedule to meet event needs.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Executed synchronized meal service simultaneously serving multiple guests.
Education
DIPLOMA -
GREAT BEND HIGH SCHOOL
01.2011 - 01.2015
KEYSKILLS - General Studies
Mt. San Jacinto Community College
Temecula,CASkills
Classic cocktails
Liquor, beer and wine knowledge
Engaging personality
Aloha POS
Highly reliable
Hospitality service expertise
Additional Information
- GM, CLAIM JUMPER MISSION VIEJO, BRIAN SUAREZ 949/461/7170
Timeline
SERVER
Claim Jumper Restaurant
10.2022 - Current
Bartender
Off The Wall
11.2019 - 03.2020
BARTENDER/SERVER
Claim Jumper Restaurant
09.2019 - 09.2022
Server, Host, Runner, Expeditor, Banquet Server
Claim Jumper
10.2016 - 05.2019
DIPLOMA -
GREAT BEND HIGH SCHOOL
01.2011 - 01.2015
KEYSKILLS - General Studies
Mt. San Jacinto Community College