Erica Brooke Ballard
Meridian,MS
Summary
Hardworking and passionate job seeker with a strong knack for organization, seeking to secure an entry-level position. Equipped with exceptional organizational skills, eager to contribute to the team's success and help achieve the company's goals. Ready to bring dedication and enthusiasm to make a positive impact in a dynamic work environment.
Overview
14
14
years of professional experience
Work History
National Sales Coordinator
Drury Hotels
04.2024 - 11.2024
- Worked remotely as a corporate employee specializing in groups and meetings
- Sold group guest rooms and meeting facilities by following Drury sales procedures in order to build hotel occupancy and revenues
- Composed proposals and contracts. Managed guest rooms and events. Quoted rates and availability. Answered phones and responded to emails and online inquiries. Entered credit card authorizations. Pulled sleeping rooms and event space out of inventory for each specific booking. Entered specific details into Business Event Orders, BEOs, for meetings (this allows the hotel property to be properly prepared to have the correct setup, catering, AV, and etc.).
- Worked to maintain a high standard of service and hospitality.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
Teacher Assistant
Quitman School District
03.2022 - 04.2024
- Worked within the Special Education Department for our first-grade students
- Pulled students with IEPs and worked with them towards their specific educational needs
- Participated in progress monitoring, growth checks, and SPED/IEP meetings
- Successfully ran the library. Kept books organized by Dewey Decimal System and reading level. Checked out books, returned books, and completed other normal librarian expectations
- Mentored and tutored individual students needing additional help.
- Taught coding and computer science to kindergarten through second grade
- Organized and led the Accelerated Reading program within the elementary.
- Supported classroom activities, tutoring, and reviewing work.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Maintained safety and security by overseeing students in recess environments.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
Substitute Teacher
Enterprise School District
01.2016 - 01.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Organized lesson plans using teaching software for long-term interim assignments.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- During this time, I was also the PTO president for Enterprise Elementary School. I successfully led fundraisers for the school, oversaw numerous events, and ran meetings with both teachers and parents
Sales Associate
Enterprise and Clarkdale Pharmacy
01.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
Customer Service Representative
Citizens National Bank
01.2011 - 01.2012
- Assisted customers with banking needs and inquiries.
- Strengthened customer relationships by upholding strict standards and delivering fast, friendly customer service.
- Educated customers about available services, products and bank resources.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Maintained friendly and professional customer interactions.
Education
ASSOCIATE DEGREE -
MERIDIAN COMMUNITY COLLEGE
12.2021
High school dipolma -
Enterprise High School
05.2007
Skills
- Organized
- Detail oriented
- Computer Skills: Proficient in Word, Excel, PowerPoint, Google Docs, and Google Slides Can type 75 wpm
- Sales training
- Contract negotiations
- National account management
- Problem-solving
- Client relations
Timeline
National Sales Coordinator
Drury Hotels
04.2024 - 11.2024
Teacher Assistant
Quitman School District
03.2022 - 04.2024
Substitute Teacher
Enterprise School District
01.2016 - 01.2022
Sales Associate
Enterprise and Clarkdale Pharmacy
01.2015 - 01.2016
Customer Service Representative
Citizens National Bank
01.2011 - 01.2012
ASSOCIATE DEGREE -
MERIDIAN COMMUNITY COLLEGE
High school dipolma -
Enterprise High School
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