Beatriz Espinoza
Aurora,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Food Service Worker
DPS
Denver, CO
09.2013 - Current
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Assisted in the preparation of food items according to recipes and instructions.
- Served meals to customers in a friendly and courteous manner.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check and credit card transactions.
- Maintained order and cleanliness of work areas to conform with health codes.
- Monitored temperatures of prepared food and cold-storage areas.
- Rotated inventory to reduce waste and optimize freshness.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Customer Service Representative
Bealls Store
San Antonio, TX
02.2005 - 02.2013
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Excelled in exceeding daily credit card application goals.
Dental Assistant
James Kodama DDS
Reseda, CA
01.2004 - 11.2004
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Education
Register Dental Assistant - Dental Assisting
Bryman College
Reseda, CA10-2004
High School Diploma -
Canoga Park Senior High School
Canoga Park, CA06-1994
Skills
- Recipe Preparation
- Food Preparation Techniques
- Food Preparation And Presentation
- Food Plating
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Food Service Worker
DPS
09.2013 - Current
Customer Service Representative
Bealls Store
02.2005 - 02.2013
Dental Assistant
James Kodama DDS
01.2004 - 11.2004
Register Dental Assistant - Dental Assisting
Bryman College
High School Diploma -
Canoga Park Senior High School
Similar Profiles
Teresa DavisTeresa Davis
Operation Lonestar (Border Mission) at DPSOperation Lonestar (Border Mission) at DPS
Linda MckinzieLinda Mckinzie
Examiner at DPSExaminer at DPS
Jazmin MelendezJazmin Melendez
Paraprofessional Substitute at DPSParaprofessional Substitute at DPS
Regina AdamsRegina Adams
Specially Designed Classroom Paraprofessional at DPSSpecially Designed Classroom Paraprofessional at DPS
Charity HaskinsCharity Haskins
Office Manager at Custom HPACESOffice Manager at Custom HPACES