Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beata Baginska-Sak

Mount Prospect,IL

Summary

Results-driven sales professional with a strong focus on customer satisfaction and a proven track record in selling technical solutions within B2B environments. Demonstrates exceptional ability to build trust and foster transparent relationships while effectively addressing complex customer needs. Collaborates seamlessly with teams to deliver optimal solutions that drive business growth and enhance key accounts retention.

Overview

18
18
years of professional experience

Work History

Sales Engineer

KI Industries
Berkeley, IL
04.2023 - Current
  • Conducting site visits to listen, assess customer needs, and recommend appropriate solutions.
  • Conducting presentations to showcase the benefits of the company's products and services.
  • Collaborating with internal teams, including engineering, operations, and project management, to develop customized solutions.
  • Analyzing customer feedback to identify areas of improvement in products, services, or growth strategies.
  • Responding promptly to customer inquiries regarding product specifications and pricing.
  • Creating sales proposals for new and existing customers.
  • Building customer intimacy and strategic customer relationships.
  • Delivering results, driving sales, and feeding the bottom line.

Manager, Sales and Customer Support

KI Industries
Berkeley, IL
07.2019 - 04.2023
  • Developed and trained staff on procedures related to customer support operations.
  • Assisted in improving communication techniques with internal and external customers.
  • Cultivated strong professional relationships with assigned house accounts to drive long-term business development.
  • Ensured compliance with company policies, procedures and guidelines related to sales activities.
  • Participated in audits, e.g., ISO 9000:2015, and IATF.
  • Monitored and delivered performance metrics for the sales department to senior management.
  • Implemented processes for tracking customer queries.
  • Established SMART goals for employees to promote achievement and support company targets.

Sales Administrator

KI Industries
Berkeley, IL
09.2014 - 06.2019
  • Maintained accurate records of all transactions and customer interactions using CRM and ERP software.
  • Responded to customer inquiries in a timely manner.
  • Collaborated closely with account managers to achieve department objectives and meet deadlines.
  • Managed and coordinated projects, including the implementation of new product variants for assigned accounts.

Sales Support Administrator

ACCU-CUT Diamond Bore Sizing Systems
Harwood Heights, IL
01.2014 - 07.2014
  • Determined pricing for custom bore-sizing devices and tooling sets by considering labor, raw materials, and BOM.
  • Prepared detailed quote letters.
  • Responded to customer order status inquiries.
  • Oversaw the scheduling of PPAP for bore sizing machines.
  • Managed live project cost tracking and reporting processes.
  • Generated invoices for processing payments from machine orders and contracts.

Sales Administrato/Executive Assistant

ACCU-CUT Diamond Tool
Norridge , IL
02.2007 - 07.2014
  • Developed comprehensive meeting materials in advance.
  • Coordinated executive meetings with external vendors.
  • Executed special objectives and projects in response to executive team requests.
  • Established procedures for administrative and sales tasks.
  • Created and maintained up-to-date records related to the commission plan for the sales team.
  • Delivered optimal administrative, customer service and case management support.
  • Generated quotes for custom bore-sizing tooling packages.
  • Supported sales account managers.
  • Assisted in recruiting, hiring, and training new hires.

Education

MBA - Business Management And Marketing

Jagiellonian University
Krakow, Poland
06-2006

Skills

  • Customer Needs Champion
  • Value-Based Selling
  • Effective Relationship Management
  • Solution-Oriented Proposal Design
  • Effective Sales Closing
  • Pipeline Optimization
  • Comprehensive Account Strategy
  • Product presentations
  • Cross-functional collaboration
  • Closing Strategy Facilitation
  • CRM and ERP software
  • Advanced Microsoft Suite Skills
  • Project Coordination and Customer Assistance
  • Tailored Cost Reports
  • Streamlined Procedures
  • Coordinated Executives' Schedules
  • Talent Acquisition Support
  • Employee Onboarding

Timeline

Sales Engineer

KI Industries
04.2023 - Current

Manager, Sales and Customer Support

KI Industries
07.2019 - 04.2023

Sales Administrator

KI Industries
09.2014 - 06.2019

Sales Support Administrator

ACCU-CUT Diamond Bore Sizing Systems
01.2014 - 07.2014

Sales Administrato/Executive Assistant

ACCU-CUT Diamond Tool
02.2007 - 07.2014

MBA - Business Management And Marketing

Jagiellonian University

Similar Profiles

CREATE PROFILE
Beata Baginska-Sak