Overview
Summary
Skills
Work History
Timeline
Education
Certification
Languages
SoftwareDeveloper

Beata Shepherd

Tampa,FL

Overview

2
2

Certificates

19
19
years of professional experience

Summary

Results driven Technical Program manager (PMP and CSM Certified) with a consistent track of delivering complex global multi-million dollar projects and programs within the technology organization. Proven ability to plan, manage and deliver phases of projects and technical releases across functional teams in various time zones. Recognized as the driving force focused on project execution while building lasting relationships with clients, product and business stakeholders. Effective communication and technical leadership; fast learner with multi-tasking skills and ability to quickly master new technology. Commended for innovation and creative problem-solving abilities to address business challenges.

Skills

  • Strategic Planning & PMO Leadership
  • Process Improvements & Automation
  • Client & Vendor Management
  • Financial Analysis & Data Analysis
  • Change and Scope Management
  • Risks and Issues Management
  • Executive & Stakeholder Communication
  • Agile and Waterfall methodologies; SDLC
  • Resource Forecasting & Capacity modeling
  • Financials and Budget planning
  • Microsoft Office Suite, MS Project & Share Point
  • Clarity Financials, JIRA and Confluence Tools

Work History

Senior Technical Program Manager

Oracle
05.2022 - Current
  • Executive level reporting and program management of all aspects of multiple Region Built activities for 32 services within Application Platform Organization.
  • Ownership and delivery of weekly VP reporting as well as daily snapshot for engineers on urgent tasks and upcoming due priorities across multiple regions being built. Praised for this approach to provide condensed and focused reporting.
  • Managed development and implementation of new product offering in Observability organization to deliver the OCI Inventory (CMDB/OCI Config), database of metadata of Oracle assets. MVP delivered to stakeholders.
  • Ownership and oversight of 180 intercom tickets for generating data for ingestion to CMDB. Collaboration and tracking of all engagements with various Oracle service teams (about 90 including key areas like Compute, VCN and Object Store).
  • Management of all ORM tickets from design to launch associated with new product; recognized for driving delivery of key architecture documentations ahead of schedule (ECAR, CSSAP).
  • Operational / DevOps Improvements: building DevOps dashboards, JQL queries and data pivot views to provide with analytical insights.
  • Accurate reporting and weekly improvements to Operations page done timely and effectively for over 1.5 year now. Volunteered to take over this function from manager within 3 months of joining Oracle.
  • Implemented standardized view of data for 48 service teams. The page and associated data provides with a flexible way for generating individual organization views, reducing creation of multiple service pages. This led to significant savings across the organization.

Program and Business Manager - VP

J. P. Morgan Chase
01.2016 - 05.2022
  • Program Manager responsible for working with Technology Directors to assist and drive forward various programs and processes
  • Responsible for annual budget and planning process for technology teams of up to $50 million dollars budget overall
  • Managed program financials with recognized accuracy from planning to actuals; capacity forecasting at various levels: team, project, program
  • Created budgeting and planning tools and process, maximizing efficiencies of estimation and data gathering as part of annual process
  • Identified different types of financial discrepancies across financial systems by providing detailed data and root cause analysis
  • Established process of monthly executive reporting on large complex programs around financials, program status, risks and issues for escalation
  • Responsible for Vendor Management supporting technology engagements around sourcing, negotiations and invoicing while adhering to third-party software governance
  • Management of strategic program across technology and product teams, along with external stakeholders to deliver digital cutting edge payments tool solution on mobile and UI interface
  • Delivered various programs in technology organization, including roadmap for automation of testing phases and change management process
  • Leadership of transformational architecture program within banking organization affecting multiple global digital and back-end applications
  • Exceeded goals through effective task prioritization and great work ethic
  • Assisted with hiring process and training of new employees

Technology Project Manager - VP

J. P. Morgan Chase - Billing Technology
04.2012 - 12.2015
  • IT Project Manager responsible for delivery of multiple large scale releases yearly including enterprise releases, technical upgrades and infrastructure projects
  • Delivered successful complex projects resulting in significant revenue increases
  • Recognized for execution of yearly pricing changes project across billing system in 30+ countries
  • Achieved seamless implementation of key strategic mainframe system move from one platform to another for millions of clients
  • Leadership and support provided to teams in all phases of SDLC waterfall or agile delivery frameworks
  • Successful at building inclusive environments to foster collaboration and team-work to overcome any obstacles
  • Extremely detail-oriented, eager to take on processes to improve them enhancing team collaboration and overall success
  • Fast learner, known to quickly learn about tools and processes, resourceful and requiring little supervision
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks

Application Development Team Lead

J. P. Morgan Chase
03.2011 - 03.2012
  • Performed managerial duties of application lead oversight across technology stack and team
  • Established process to address production issues with structured product backlog review and weekly technical go-live releases; over 100 top issues resolved within quarter
  • Delivered agile methodology adaptation for team enhanced by techniques of Scrum Master certified practitioner
  • Defined performance goals for department and provided methods for reaching milestones; coaching & mentoring
  • Provided technical leadership of development for simultaneous application products along with professional oversight for team of developers
  • Collaborated with engineers, system analysts, and programmers regarding project capabilities and limitations to deliver optimal functionality

Application Development Analyst

J. P. Morgan Chase
07.2007 - 03.2011
  • Helped define requirements by partnering with Business Analysts to understand business needs
  • Planned and delivered various technical implementations both on mainframe and distributed systems
  • Developed application code in various programming languages; provided unit testing
  • Delivered creative problem solving and technical designs
  • Proficient with DB2 or SQL Server query scripting, mainframe coding and .Net framework distributed applications technical abilities

Programmer

SunState Federal Credit Union
07.2005 - 07.2007

Timeline

Senior Technical Program Manager

Oracle
05.2022 - Current

Program and Business Manager - VP

J. P. Morgan Chase
01.2016 - 05.2022

Technology Project Manager - VP

J. P. Morgan Chase - Billing Technology
04.2012 - 12.2015

Application Development Team Lead

J. P. Morgan Chase
03.2011 - 03.2012

Application Development Analyst

J. P. Morgan Chase
07.2007 - 03.2011

Programmer

SunState Federal Credit Union
07.2005 - 07.2007

MBA - Master of Business Administration

University of Florida - Hough Graduate School of Business

Bachelor of Science - Interdisciplinary Studies: Quantitative Sciences

University of Florida - College of Liberal Arts And Sciences

Associate of Arts - Mathematics

Miami-Date Community College

Education

MBA - Master of Business Administration

University of Florida - Hough Graduate School of Business
Gainesville, FL
05.2012

Bachelor of Science - Interdisciplinary Studies: Quantitative Sciences

University of Florida - College of Liberal Arts And Sciences
Gainesville, FL
05.2005

Associate of Arts - Mathematics

Miami-Date Community College
Miami, FL
12.2002

Certification

Project Management Professional - PMP Certified - May 2013.

Agile Scrum Master - CSM Certified - June 2014.

Languages

Polish, English

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