Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Beatrice Cuevas

Lake Havasu City,AZ

Summary

Assistant Manager and Dental Lab Technician with a proven track record at Milemarkers and New West Dental Ceramics. Excelled in enhancing customer satisfaction and reducing turnaround times through exceptional problem-solving and team leadership. Skilled in staff supervision and workload management, fostering significant business growth and operational efficiency.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Manager

Milemarkers
09.2020 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Launched quality assurance practices for each phase of development

Dental Lab Technician

New West Dental Ceramics
02.2005 - 07.2020
  • Reduced turnaround time for dental restorations through effective time management and organization skills.
  • Collaborated with dentists to create accurate and customized dental restorations for patients.
  • Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
  • Completed detailed models of patients' mouths to create accurate devices.
  • Placed tooth models on apparatus mimicking bites and movement of patients' jaw to evaluate functionality of models.

Education

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
05-2003

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Team motivation
  • Staff supervision
  • Workload management
  • Conflict resolution
  • Employee scheduling

Certification

cpr certified

Timeline

Assistant Manager

Milemarkers
09.2020 - 02.2025

Dental Lab Technician

New West Dental Ceramics
02.2005 - 07.2020

High School Diploma -

Lake Havasu High School
Beatrice Cuevas