Beatrice Djan
Project Manager
St Louis,MO
Summary
My objective is to extend, apply and use upper level administrative skills and management expertise to increase quality assurance where needed.” Resourceful and results driven professional with a specialty in Executive Administrative Services which includes applications to: customer engagement, project management, supervising, self-starting, prioritizing, multitasking, data collection/analyzing, reporting, problem solving, Microsoft 365, communication - verbal and written etiquette. Management skills include time management, data entry, presentations, developing processes, purchasing & strategic planning for unit assets and resources, installing/troubleshooting of technical equipment and systems as well as secure video teleconference systems for Senior Top Leaders.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Section Chief
United States Air Force, USAF
Scott Air Force Base, IL
07.2021 - 07.2022
- Directed Air Mobility Command’s largest mail center and determined fastest, most economical means of distributing mail to worldwide customers daily
- Supervised ten military employees and four civilians to ensure optimum utilization of personnel to accomplish objectives/evaluating and assisting with work of subordinates
- Oversaw $256K Government Purchase Card Account and attained assets worth $90K increasing office productivity by 60%
- Project management for route improvements, improving deliveries 85% by delivering 19K+ products/145K lbs of mail and packages to 89 organizations annually
- Secured $350K postal contract ensuring continuity of mail delivery for 280 personnel
- Created recycle management program recouped $40K waste costs and increased customer service response by 120%, saving 140-man hours per year
Supervisor of Operations
United States Air Force, USAF
RAF Mildenhall
07.2019 - 07.2021
- Managed a cross-functional team of ten employees people and supported the director in the leadership of 270 people and five different Air Force Specialty Codes
- Cooperated with the group, host, and tenant teams to disseminate information from the head office
- Oversaw department self-inspection program and delivered data to six key leaders on 1K+ Hellenic Air Force mandated tasks with zero major findings on department effectiveness inspection
- Coordinated and guided 22 programs and 354 administrative actions as well as monitored 1K+ tasks in An Air Force wide self-inspection tool
- Maintained vendor relationships, reviewing contracts, contract negotiation/re- negotiation for government purchases
- Arranged and procured $237K worth of tools and equipment and maintained outspent predecessor by 300% through the supervision of the maintenance group's largest budget with 5 funding streams valued at $700K
- Generated various initiatives to better improve day to day operations (i.e. training, inspiring/supervising employees, resolving at the lowest level)
- Administrative management execution via scheduling, risk assessing and decision making
Executive Administrator
United States Air Force, USAF
Seoul, KR
07.2018 - 07.2019
- Coordinated Support for Air Force’s Largest Active-Duty line commissioning source, that resulted in the commissioning of 1800+ Lieutenants
- Sole contact for 145 detachment worldwide/4 Regional Staffing offices, and 50+Headquarter personnel staff
- Scheduling, installation/programming and maintenance of standard equipment and hardware
- Upheld the integrity of operations in reference to numerous programs essential to successful operations
- Troubleshot failed networks, malfunctioning programs, equipment, and system alarms for 900+ cadre
Executive Administrator
United States Air Force, USAF
Beale AFB, CA
05.2014 - 06.2018
- Provided direction and enforced administrative policies, validated procedures and general correspondence for 184+ personnel and 17 agencies
- Facilitated 20 contracts worth $55K and secured 659 facilities with admin actions
- Rebuilt 386 Training binders; charted maps/amended reports/fixed 25 actions improved accountability time by 45%
- Educated new & foreign concepts in joint force environments
- Intense time management to meet curriculum deadlines and demands
- Oversaw Information Assurance Program leading to security of wing network/processed 400 requests/purged 65 inactive groups/5 secret accounts
Knowledge Operator
United States Air Force, USAF
Beale AFB, CA
02.2014 - 06.2018
- Provided guidance and enforced administrative policies & procedures for 212 wing staff personnel across 12 agencies
- Liaison for personnel staff; stellar support to 212 members across 12 agencies and executed 60% evaluations/decorations increase with ease
- Managed annual performance program; headed system transition/trained 30+ members on new program and reviewed/processed 300+ reports and decorations slashed late submissions by 30%
- Created/Managed unit Share Point site/granted 220 members access to revived system/decreased records program overload by 80%
Education
Associate of Arts - Business Administration
Community College of The Air Force
Montgomery, AL 2 2014 - 3 2018
Associate of Science - Allied Health
South University
Savannah, GA 5 2015 - 5 2017
Associate of Science - Nursing
Saint Louis Community College
St Louis, MO 1 2022 - Current
Skills
Conflict de-escalation
Certification
CompTIA Security+ CE
Timeline
CompTIA Security+ CE
08-2022
Section Chief
United States Air Force, USAF
07.2021 - 07.2022
Supervisor of Operations
United States Air Force, USAF
07.2019 - 07.2021
Executive Administrator
United States Air Force, USAF
07.2018 - 07.2019
Executive Administrator
United States Air Force, USAF
05.2014 - 06.2018
Knowledge Operator
United States Air Force, USAF
02.2014 - 06.2018
Associate of Arts - Business Administration
Community College of The Air Force
2 2014 - 3 2018
Associate of Science - Allied Health
South University
5 2015 - 5 2017
Associate of Science - Nursing
Saint Louis Community College
1 2022 - Current