Beatrice Gouin
Baltimore,MD
Summary
Detail-oriented Human Resources Professional with a strong background in talent acquisition and compliance management. Skilled in enhancing employee experiences through effective onboarding processes and proactive programming, while ensuring adherence to federal and state employment laws.
Overview
15
15
years of professional experience
Work History
Onboarding Specialist
Chimes International Ltd
Baltimore, MD
04.2025 - Current
- Collaborated with talent acquisition team to streamline pre-hire process.
- Analyzed onboarding workflows to identify gaps, recommending operational improvements to enhance efficiency.
- Coordinated with recruiters, managers, and compliance teams to resolve discrepancies and optimize processes.
- Perform detailed reviews of employee documentation and records to validate data accuracy, completeness, and regulatory compliance.
- Execute quality control procedures to ensure compliance with organizational policies, employment regulations, and operational standards.
- Maintain high-volume data records within HRIS systems while ensuring data integrity and audit readiness.
- Prepare documentation and reports to support compliance reviews and internal audits.
- Hours per week: 40
Case Manager- Assistant/Translator
International Rescue Committee
Baltimore, MD
01.2024 - 01.2025
- Conducted eligibility reviews and case assessments, ensuring compliance with program requirements and regulatory standards to support client eligibility.
- Maintained accurate electronic records and validated client information for completeness and accuracy.
- Reviewed documentation and identified discrepancies requiring corrective action.
- Assisted with compliance monitoring and program quality reviews, contributing to adherence to standards and improvement of service delivery.
- Collaborated with multidisciplinary teams to improve service delivery and operational effectiveness.
- Generated reports and maintained documentation for program audits, ensuring transparency and accountability in quality assurance initiatives.
- Hours per week: 40
Program & Staffing Coordinator
360SupportInc
Greenbelt, MD
08.2023 - 12.2024
- Conducted the full circle Recruitment operational processes to ensure compliance with organizational policies and staffing requirements.
- Evaluated workforce data and staffing documentation to verify accuracy and regulatory adherence.
- Coordinated quality review activities and maintained audit records to support compliance and operational integrity.
- Facilitated cross-functional communication among stakeholders to align objectives and enhance program outcomes.
- Identified process inefficiencies and implemented workflow improvements to streamline operations and reduce delays.
- Supported reporting and documentation efforts for quality assurance and compliance initiatives.
- Hours per week: 40
HR Assistant/ Recruiter
Fescum Inc
Lanham, MD
07.2022 - 03.2023
- Managed full circle recruitment process, ensuring smooth transition from hiring to onboarding.
- Conducted detailed reviews of candidate and employee records to ensure documentation accuracy and compliance.
- Identified discrepancies in hiring documentation and coordinated corrective actions.
- Maintained data integrity across applicant tracking systems and personnel databases.
- Facilitated onboarding validation activities and compliance reviews, ensuring audit-ready records and documentation.
- Created analytical reports and metrics to inform workforce planning and enhance operational decision-making.
- Hours per week: 40
Assistant Manager
The Check Cashing Store
Fort Myers, FL
02.2018 - 12.2019
- Ensures high Quality Assurance standards (Customer service and Global Audit) and Loss Prevention Standards are maintained and deficiencies are addressed and remedied to ensure client satisfaction and company assets are protected.
- Trained, motivated, and developed staff to achieve operating objectives and support future growth.
- Assisted Store Manager in preparing and recommending annual operating plans, contributing to strategic alignment of store objectives.
- Reviews monthly/quarterly earnings statements with Store Manager to ensure corrective action (if needed) is taken when operating targets are not met.
- Ensures all company policies and procedures are properly communicated and implemented by all staff within the branch.
- Assists in the District Recruitment Plan to ensure quality candidates are being recruited.
- Ensured completion of teller shift duties with accuracy and professionalism, enhancing service quality and operational efficiency.
- Works with the Store team to maintain branch appearance and cleanliness.
Human Resources Officer
World Vision International Haiti
Petion Ville
09.2011 - 12.2015
- Acted as first point of contact for department, responding to general inquiries and preparing staff training and monthly payroll reports while participating in recruitment process.
- Recruitment process, Prepare cancellation letter, and response letters
- Managed staff database, ensuring timely updates and accuracy of all employee information.
- Maintained staff personal files for both national and expatriate employees, ensuring all information was up to date and confidential.
- Prepare internal/External correspondences for all the staff contracts
- Supplied information for the staff payroll to the benefits office.
- Train the staff in the maximum use of our people data system.
- Oversaw service bidding offers and managed information for labor direction regarding psychological care of sponsored children.
Education
Bachelor's degree - Health Services Management, HIM and Data Analytics
UMGC
Adelphi, MD03-2026
Technical or occupational certificate - Project Manager Certificate
Google/Coursera
Columbia, MD03-2026
Associate's degree - Human Resource Management
Prince George's Community College
Largo, MDSkills
- Onboarding optimization
- Employee onboarding
- Regulatory compliance
- Quality control
- Data analysis
- Project management
- Human resources management
Language skills
French Spoken: Advanced | Written: Advanced | Read: Advanced, English Spoken: Advanced | Written: Advanced | Read: Advanced
Timeline
Onboarding Specialist
Chimes International Ltd
04.2025 - Current
Case Manager- Assistant/Translator
International Rescue Committee
01.2024 - 01.2025
Program & Staffing Coordinator
360SupportInc
08.2023 - 12.2024
HR Assistant/ Recruiter
Fescum Inc
07.2022 - 03.2023
Assistant Manager
The Check Cashing Store
02.2018 - 12.2019
Human Resources Officer
World Vision International Haiti
09.2011 - 12.2015
Bachelor's degree - Health Services Management, HIM and Data Analytics
UMGC
Technical or occupational certificate - Project Manager Certificate
Google/Coursera
Associate's degree - Human Resource Management
Prince George's Community College