Self-motivated graduate with a Bachelor of Science in Criminal Justice. A range of experience in management in and technology. Seeking to apply innovative instructional methods in the field and advance experience.
Overview
6
6
years of professional experience
Work History
Bus Operator
MARTA
11.2022 - Current
Ensured passenger safety with thorough pre-trip vehicle inspections and adherence to traffic regulations.
Improved customer satisfaction by providing safe and timely transportation to passengers.
Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
Teacher
Bright Horizon
08.2022 - 11.2022
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Head Cashier/Line Manager
The Home Depot
08.2020 - 06.2022
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Streamlined the checkout process for improved customer experience and reduced wait times.
Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Reduced downtime for electrical systems through timely troubleshooting and repairs.
Maintained compliance with industry regulations, ensuring all work met or exceeded relevant codes and standards.
Assistant Manager
Alive Kitchen
05.2019 - 08.2020
Manage cash register and handle all transactions,
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Maintained compliance with industry regulations, ensuring all work met or exceeded relevant codes and standards.
Clerk
Most Excellent Home Care Agency
07.2018 - 08.2018
File consumers and workers personal documents, update the agencies website, connect with hospitals within the 5 boroughs to offer home care services, promote the home care agency
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Increased efficiency by streamlining filing systems and organizing important documents.
Enhanced safety standards by conducting comprehensive inspections of electrical equipment and installations.
Reduced downtime for electrical systems through timely troubleshooting and repairs.