Beatrice Molina
Tampa,USA
Summary
Hardworking and dependable college graduate with over six years of professional experience in high-pressure, customer-facing roles. Bringing excellent communication, problem-solving, teamwork skills, and a positive attitude to any environment. Demonstrates a strong work ethic, adaptability, and attention to detail developed through both academic training and work in fine dining and events.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SERVER
Carson's Food & Drink
01.2025 - 11.2025
- Delivered high-end service in a fast-paced, fine dining environment.
- Expertly presented and described seasonal menus, wine pairings, and chef specials, with detailed knowledge of ingredients and preparation methods.
- Executed multi-course service with precise timing and coordination, communicating effectively with kitchen and support staff.
- Upsold premium wines, cocktails, and menu features, regularly exceeding sales goals, and contributing to revenue growth.
- Resolved guest concerns quickly and graciously, maintaining a calm demeanor and ensuring customer satisfaction.
- Supported team operations by assisting with opening/closing duties, side work, and training new staff in service standards.
- Maintained Department of Health standards through rigorous cleanliness and food safety practices.
SERVER
Cracker Barrel Old Country Store
07.2024 - 12.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
DIGITAL LOT ATTENDANT
Tim Short Chrysler Dodge Jeep Ram of Morehead
08.2023 - 03.2024
- Capture high quality images of new and used vehicles for the dealership's website and marketing materials.
- Write compelling and detailed descriptions for each vehicle, highlighting key features, specifications, and unique selling points.
- Ensure consistency in tone and style across all vehicle descriptions to maintain brand identity.
- Coordinate with sales and marketing teams to update inventory on the website in a timely manner.
- Demonstrate the ability to adapt to changes in inventory, promotions, or special events that may impact content creating and marketing strategies.
SERVER
Agave and Rye
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
EVENT SERVER
The Kentucky Castle
05.2022 - 07.2023
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Arranged linens and table settings according to seating plan and event theme.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Prepared serving and appetizer trays and set tables at diverse events.
- Executed synchronized meal service simultaneously serving multiple guests.
- Monitored dietary restrictions and served guests with special needs.
HOSTESS/CASHIER
Bella Notte LLC
05.2019 - 07.2021
- Operated payment system for cash, check and credit card transactions with excellent accuracy levels.
- Made sure other hosts were completing their duties efficiently.
- Entered, packed, and took payment for take-out orders.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
BACHELOR OF SCIENCE - BIOLOGICAL SCIENCES
Morehead State University
05.2025
HIGH SCHOOL DIPLOMA - undefined
Lafayette High School
05.2021
Skills
- Teamwork and coordination under pressure
- Time management and multitasking
- Safe food handling and food safety practices
- Experience with Microsoft Office products
- Customer service and communication
- Attention to detail
- Strong work ethic and adaptability
- Experience with various POS systems
Certification
- Food handler's permit
- CPR certification
- Learn2Serve Alcohol Server's permit
- First aid certification
Timeline
SERVER
Carson's Food & Drink
01.2025 - 11.2025
SERVER
Cracker Barrel Old Country Store
07.2024 - 12.2024
DIGITAL LOT ATTENDANT
Tim Short Chrysler Dodge Jeep Ram of Morehead
08.2023 - 03.2024
SERVER
Agave and Rye
05.2023 - 08.2023
EVENT SERVER
The Kentucky Castle
05.2022 - 07.2023
HOSTESS/CASHIER
Bella Notte LLC
05.2019 - 07.2021
HIGH SCHOOL DIPLOMA - undefined
Lafayette High School
BACHELOR OF SCIENCE - BIOLOGICAL SCIENCES
Morehead State University