Beatrice Rapolla
Von Ormy
Summary
Dedicated professional with a background in dental assistance and reception at Tri-County Dental, adapt in patient care and dental radiography. Excelled in interpersonal communications, ensuring smooth operations and patient satisfaction. Proven ability to multitask and manage time efficiently, enhancing office productivity and service quality.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Imagine Dental
10.2022 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Dental Assistant
Tri-County Dental
02.2019 - 04.2021
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments.
Logistics Associate
Academy Sports and Outdoors
10.2016 - 05.2018
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
Associate of Science - Biology
Palo Alto College
San Antonio, TX05-2025
Skills
- Interpersonal communications - I excel building strong relationships with patients and colleagues through effective communication
- Patient care - Assisting patients throughout their appointments
- Detailed-orientated with time management - Ensuring every task is completed accurately and efficiently
- Dental radiography - Following to safety protocols while obtaining precise images
- Critical thinking - Succeed in situation that require quick, thoughtful decision making
Timeline
Front Desk Receptionist
Imagine Dental
10.2022 - Current
Dental Assistant
Tri-County Dental
02.2019 - 04.2021
Logistics Associate
Academy Sports and Outdoors
10.2016 - 05.2018
Associate of Science - Biology
Palo Alto College
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