Beatrice Reiffen
Elkridge,MD
Summary
Dynamic professional with experience as a Courier at FedEx, adept at optimizing delivery routes and enhancing customer satisfaction. Proven problem-solver with strong attention to detail, skilled in maintaining compliance and documentation. Committed to improving operational efficiency while delivering exceptional service in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Courier
FedEx
Baltimore, MD
08.2022 - Current
- Delivered packages efficiently while adhering to safety protocols and FedEx standards.
- Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
- Maintained accurate records of deliveries, ensuring documentation compliance with company policies.
- Communicated effectively with customers to address inquiries and enhance service satisfaction.
- Communicated with dispatch and customers for accurate delivery information.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Rural Mail Carrier
United States Postal Service, USPS
Laurel, MD
08.2008 - 08.2022
- Delivered mail and packages efficiently to rural customers using established routes.
- Ensured timely and accurate processing of incoming and outgoing mail.
- Maintained vehicle cleanliness and adherence to safety protocols during operations.
- Assisted in training new carriers on route navigation and postal regulations.
- Monitored delivery schedules, adapting routes as necessary for optimal efficiency.
- Implemented best practices for mail handling, contributing to improved operational efficiency.
Behavior Technician
The Chimes
Baltimore, MD
07.2007 - 08.2008
- Implemented behavior intervention plans to support individuals with developmental disabilities.
- Assisted in conducting assessments to evaluate client needs and progress.
- Collaborated with interdisciplinary teams to develop tailored treatment strategies.
- Monitored and recorded behavioral data to track client improvements and challenges.
- Educated clients and families on effective behavioral techniques and strategies.
Education
Bachelor of Arts - Communications
Lasell University
Newton05.2006
Skills
Working independently
Attention to detail
Problem-solving
Customer service
Timeline
Courier
FedEx
08.2022 - Current
Rural Mail Carrier
United States Postal Service, USPS
08.2008 - 08.2022
Behavior Technician
The Chimes
07.2007 - 08.2008
Bachelor of Arts - Communications
Lasell University