Summary
Overview
Work History
Education
Skills
Timeline
Generic
Beatrice Reiffen

Beatrice Reiffen

Elkridge,MD

Summary

Dynamic professional with experience as a Courier at FedEx, adept at optimizing delivery routes and enhancing customer satisfaction. Proven problem-solver with strong attention to detail, skilled in maintaining compliance and documentation. Committed to improving operational efficiency while delivering exceptional service in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Courier

FedEx
Baltimore, MD
08.2022 - Current
  • Delivered packages efficiently while adhering to safety protocols and FedEx standards.
  • Navigated routes using GPS technology to optimize delivery times and reduce fuel consumption.
  • Maintained accurate records of deliveries, ensuring documentation compliance with company policies.
  • Communicated effectively with customers to address inquiries and enhance service satisfaction.
  • Communicated with dispatch and customers for accurate delivery information.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.

Rural Mail Carrier

United States Postal Service, USPS
Laurel, MD
08.2008 - 08.2022
  • Delivered mail and packages efficiently to rural customers using established routes.
  • Ensured timely and accurate processing of incoming and outgoing mail.
  • Maintained vehicle cleanliness and adherence to safety protocols during operations.
  • Assisted in training new carriers on route navigation and postal regulations.
  • Monitored delivery schedules, adapting routes as necessary for optimal efficiency.
  • Implemented best practices for mail handling, contributing to improved operational efficiency.

Behavior Technician

The Chimes
Baltimore, MD
07.2007 - 08.2008
  • Implemented behavior intervention plans to support individuals with developmental disabilities.
  • Assisted in conducting assessments to evaluate client needs and progress.
  • Collaborated with interdisciplinary teams to develop tailored treatment strategies.
  • Monitored and recorded behavioral data to track client improvements and challenges.
  • Educated clients and families on effective behavioral techniques and strategies.

Education

Bachelor of Arts - Communications

Lasell University
Newton
05.2006

Skills

Working independently

Attention to detail

Problem-solving

Customer service

Timeline

Courier

FedEx
08.2022 - Current

Rural Mail Carrier

United States Postal Service, USPS
08.2008 - 08.2022

Behavior Technician

The Chimes
07.2007 - 08.2008

Bachelor of Arts - Communications

Lasell University