Beatrice Stines
Baker,LA
Summary
Organized Clinic Manager versed in monitoring and aligning operations with patient needs, Oversees intakes and assessments to verify superior care delivery. Empowering healthcare leader with pragmatic approach to workflow coordination and conflict resolution. Skilled in leading healthcare facilities through periods of significant change and improvement, with hands-on experience in strategic planning, staff development, and operational management. Known for strengths in enhancing patient care quality, implementing cost-saving measures without compromising service delivery, and fostering interdisciplinary collaboration. Demonstrated ability to improve patient satisfaction scores and streamline hospital processes for better efficiency across various departments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinic Manager
Fresenius Medical Care NA
Baton Rouge, Louisiana
01.2025 - Current
- Managed daily clinic operations to ensure efficient patient care delivery.
- Coordinated staff schedules to optimize resource allocation and workflow.
- Oversaw patient intake processes and maintained accurate medical records.
- Implemented clinic policies in accordance with healthcare regulations and standards.
- Trained new staff on operational procedures and customer service protocols.
- Facilitated communication between healthcare providers and patients effectively.
- Monitored inventory levels of medical supplies for timely reordering.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Coordinated with external vendors and suppliers to procure needed equipment or supplies at competitive prices.
- Performed regular audits of patient charts to ensure accuracy of information recorded in medical records system.
- Provided oversight of financial management of the clinic, including budgeting and forecasting.
Director of Nursing
East Baton Rouge Parish Prison
Baton Rouge, Louisiana
06.2009 - 01.2017
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Developed and implemented nursing policies, procedures, and protocols to ensure patient safety.
- Maintained accurate records of staff certifications, licensure, continuing education credits.
- Implemented changes needed to correct deficiencies found during government inspections.
- Collaborated with physicians and other healthcare providers to coordinate patient care plans.
- Attended meetings with senior management personnel to provide updates on progress of projects and initiatives being undertaken by the nursing team.
- Budgeted, managed, and scheduled nursing staff, fostering environment supportive to patients.
RN Supervisor 3
Eastern Louisiana Mental Health System
Jackson, LA
05.2005 - 05.2007
- Supervised nursing staff and ensured adherence to patient care protocols.
- Coordinated scheduling and assignments for nursing personnel and support staff.
- Monitored patient care quality and addressed any compliance issues promptly.
- Implemented best practices in patient care through evidence-based approaches.
- Responded promptly to inquiries from physicians or other healthcare providers regarding changes in medication orders or treatments.
- Advocated for patient rights during difficult situations such as end-of-life decisions.
RN Supervisor RN2 Corrections Nurse
Louisiana Correctional Institute for Women
Saint Gabriel, Louisiana
01.2003 - 02.2005
- Supervised nursing staff to ensure compliance with health regulations and protocols.
- Coordinated patient care activities to maintain optimal health and safety standards.
- Managed medication administration processes to ensure accuracy and safety in dispensing.
- Liaised with correctional staff to address healthcare needs of incarcerated women.
- Oversaw daily nursing operations to enhance workflow efficiency and service delivery.
- Resolved conflicts among nursing staff in a timely manner while promoting positive working relationships.
- Actively listened to concerns from both patients and staff members regarding issues related to patient care.
- Assisted with onboarding of new nurses by providing orientation materials and training sessions.
Education
MBA - Health Care Administration
University of Phoenix
Tempe, AZ01-2005
Bachelor of Science - Nursing
Southern University At Baton Rouge
Baton Rouge, LA05-2001
Skills
- Clinic operations
- Patient care management
- Medical records administration
- Staffing coordination
- Healthcare compliance
- Clinical leadership
- Quality assurance
- Conflict resolution
- Performance evaluation
- Team collaboration
- Problem solving
- Effective communication
- Budget management
- Staff training
- Patient flow
- HIPAA compliance
- Corporate compliance
- Critical thinking
- Adaptability
- Utilization management
- Employee recruitment and hiring
Certification
- Louisiana RN State Board of Nursing Multistate Compact Licenses
Accomplishments
- Elected Vice President (Anti -Basileus) of PSI PHI Chapter Chi Eta Phi Sorority 2002
References
References available upon request.
Timeline
Clinic Manager
Fresenius Medical Care NA
01.2025 - Current
Director of Nursing
East Baton Rouge Parish Prison
06.2009 - 01.2017
RN Supervisor 3
Eastern Louisiana Mental Health System
05.2005 - 05.2007
RN Supervisor RN2 Corrections Nurse
Louisiana Correctional Institute for Women
01.2003 - 02.2005
MBA - Health Care Administration
University of Phoenix
Bachelor of Science - Nursing
Southern University At Baton Rouge
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