Nidhi Patel
Montgomery
Summary
Organized Clinic Manager versed in monitoring and aligning operations with patient needs, Oversees intakes and assessments to verify superior care delivery. Empowering healthcare leader with pragmatic approach to workflow coordination and conflict resolution.
Energetic professional with many years of healthcare experience. Recruits and hires clinic staff to support exceptional patient care standards. Maintains strong rapport with healthcare providers, staff, and patients.
Overview
9
9
years of professional experience
2024
2024
years of post-secondary education
Work History
Clinic Manager
Jackson Hospital and Clinic
Montgomery
12.2023 - Current
- Managed daily operations of clinic, ensuring smooth workflow across departments.
- Coordinated staff schedules to optimize patient care and resource allocation.
- Facilitated training sessions for new employees on clinic procedures and policies.
- Developed patient communication strategies to improve satisfaction and engagement.
- Collaborated with healthcare providers to streamline processes and enhance clinical services.
- Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
- Participated in meetings with internal stakeholders to discuss strategies for improving services offered by the clinic.
- Analyzed data from various sources to identify areas for improvement in patient satisfaction.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Facilitated continuing education and professional development opportunities for staff.
Store Manager
White House Black Market
Montgomery
04.2017 - 05.2023
- Managed daily store operations and ensured compliance with company standards.
- Led and trained team members to enhance customer service skills.
- Developed and implemented visual merchandising strategies to elevate store presentation.
- Managed daily office operations and coordinated staff schedules effectively.
Education
Medical Assistant
Montgomery, ALSkills
- Clinic operations
- Patient communication
- Staff scheduling
- Healthcare collaboration
- Compliance management
- Problem solving
- Team building
- Staff development
- Scheduling appointments
- Patient care coordination
- Clinical management
- Occupational medicine
- Marketing
Timeline
Clinic Manager
Jackson Hospital and Clinic
12.2023 - Current
Store Manager
White House Black Market
04.2017 - 05.2023
Medical Assistant