Beatrice Tombs
Woodbridge,VA
Summary
Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
3
3
years of professional experience
Work History
Med Spa Receptionist
Essentials Med Spa
11.2023 - 09.2024
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Handled payments and processed credit card transactions.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
Office Receptionist
Four Seasons
07.2023 - 10.2023
- Contributed to a welcoming office environment through consistent upkeep of reception area cleanliness and organization.
- Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
- Enhanced customer satisfaction by promptly answering incoming calls and directing them to the appropriate department.
- Assisted with onboarding new residents and securing paperwork completion.
Tanning Salon Receptionist
Palm Beach Tan
01.2022 - 06.2023
- Contributed to a clean and hygienic environment by maintaining cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Maintained clean and stocked front counter area.
Education
Associate of Science - Criminal Justice
Northern Virginia Community College
Annandale, VA12-2024
High School Diploma -
Lafayette High School
Williamsburg, VA06-2018
Skills
- Appointment Scheduling
- Strong Organization
- Telephone support
- Customer and client relations
- Attention to Detail
- Records Maintenance
Accomplishments
Presidential Scholar Honoree
Earned award for 4.0 gpa from the colleges president
Timeline
Med Spa Receptionist
Essentials Med Spa
11.2023 - 09.2024
Office Receptionist
Four Seasons
07.2023 - 10.2023
Tanning Salon Receptionist
Palm Beach Tan
01.2022 - 06.2023
High School Diploma -
Lafayette High School
Associate of Science - Criminal Justice
Northern Virginia Community College
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