Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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Beatriz Arzate

Beatriz Arzate

Knightdale,NC

Summary

Passionate and dedicated employee and student with a strong commitment to community service and personal growth. Skilled in customer service, multitasking, and time management, consistently delivering positive and memorable experiences for every customer. Committed to meeting company needs through organized practices, adaptability, and working well under pressure.

Overview

6
6
years of professional experience

Work History

Financial Services Representative

State Employee Credit Union
Raleigh, NC
12.2023 - Current
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Balanced cash drawers on a daily basis.
  • Provided exceptional member service while accurately processing routine transactions.
  • Answered member inquiries regarding bank products and services.
  • Explained account information to customers in detail as needed.
  • Explained the features of various banking products available to customers.
  • Identified opportunities to refer customers to other areas of the Credit Union for additional services.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Delivered exceptional service to customers in person or over telephone.

Teller

First Horizon Bank
Sanford, NC
09.2022 - 12.2023
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Assisted customers in opening new accounts and completing required paperwork.
  • Answered customer inquiries regarding bank products and services.
  • Provided detailed explanations of account information to customers.

Talent advisor

Kelly services
11.2021 - 08.2022
  • Keep track of multiple employees
  • Data entry
  • Ensure a safe work environment
  • Take incoming calls

Server

Applebee’s
05.2021 - 05.2022
  • Ensure customer satisfaction by delivering quick and accurate service
  • Utilize sales tactics such as upselling and offering extras on the menu to increase total ticket cost

Material Handler

Coty Inc
01.2021 - 06.2021
  • Maintained a clean and safe work environment by actively checking my surroundings and those of others
  • Organized all shipments properly to ensure safety of the products

Sandwich Artist

Subway
12.2018 - 04.2020
  • Greeted customers with a positive attitude and provided a pleasant experience
  • Handled all food and products in compliance with company safety and sanitary protocols

Education

high school diploma -

lee senior
06.2021

Central Carolina Community College
Sanford, NC

Skills

  • Bilingual
  • Verbal communication
  • Time management
  • Strategic thinking
  • Data entry
  • Quick learner
  • Responsible
  • Active listening
  • Cash Management
  • Customer Relationship Building
  • Financial Services
  • Cash Handling

Accomplishments

  • Scholarship recipient for the NLCUP conference.

Languages

English
Professional
Spanish
Professional

Affiliations

  • Organized the 2024 Litter Sweep: Led community efforts to clean and beautify local parks and neighborhoods
  • Volunteered at Raleigh's Bug Fest: Assisted with educational activities and engaged attendees in hands-on experiences about insects and biodiversity
  • Coordinated a Clothing Drive for Athens High School: Collected and distributed clothing donations to support students in need.
  • Volunteered at a Financial Literacy After-School Program: Helped teach students essential money management skills and budgeting strategies

Timeline

Financial Services Representative

State Employee Credit Union
12.2023 - Current

Teller

First Horizon Bank
09.2022 - 12.2023

Talent advisor

Kelly services
11.2021 - 08.2022

Server

Applebee’s
05.2021 - 05.2022

Material Handler

Coty Inc
01.2021 - 06.2021

Sandwich Artist

Subway
12.2018 - 04.2020

high school diploma -

lee senior

Central Carolina Community College

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Beatriz Arzate