Maria Gutierrez
Dinuba,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills, eager to secure entry-level Food Service Department position. Ready to help team achieve goals.
Overview
11
11
years of professional experience
Work History
Financial Services Representative
Educational Employees Credit Union
12.2022 - Current
- Produces financial statements and reports to comply with regulations.
- Cash checks, accepts deposits and withdrawals within assigned limits and calculates daily transactions using computers, calculators or adding machines.
- Displays knowledge and proficiency in explaining, selling and administering products and refers customers to appropriate resources for enhanced services.
- Develop and maintain strong customer relationships, providing exceptional service and advice.
- Investigates customer inquiries and resolves discrepancies in helpful and timely manner.
- Monitors account activity and identifies suspicious transactions, taking appropriate action to prevent fraud.
Universal Banker
Mechanics Bank / Rabobank
12.2015 - 12.2022
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Follows Federal Banking regulation laws
Customer Service Representative
Advance America
05.2012 - 12.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Cross-trained and provided backup support for organizational leadership.
- Maintained accurate cash control while performing daily cash transactions.
- Ensured all Federal , State and local financial laws and regulations were being followed.
- Assisted manager in the daily operations which included collecting past dues, and write off accounts
Education
General Office -
Reedley College
Reedley, CA2000
High School Diploma -
Dinuba High School
Dinuba, CA1998
Skills
- Bilingual
- Active listener
- Great work ethics
- Adaptability
- Time management
- Meets deadlines
- Organized
Timeline
Financial Services Representative
Educational Employees Credit Union
12.2022 - Current
Universal Banker
Mechanics Bank / Rabobank
12.2015 - 12.2022
Customer Service Representative
Advance America
05.2012 - 12.2015
General Office -
Reedley College
High School Diploma -
Dinuba High School
Similar Profiles
Amanda AllenAmanda Allen
Assistant Branch Manager at Educational Employees Credit UnionAssistant Branch Manager at Educational Employees Credit Union
Abigail P. CisnerosAbigail P. Cisneros
Financial Representative III at Educational Employees Credit UnionFinancial Representative III at Educational Employees Credit Union
Felipe RODRIGUEZFelipe RODRIGUEZ
Internship Student at Educational Employees Credit UnionInternship Student at Educational Employees Credit Union
Alfredo AntonioAlfredo Antonio
Road Construction Laborer at Specialized Pavement MarkingRoad Construction Laborer at Specialized Pavement Marking
Kayla SerranoKayla Serrano
Secretary at Serrano FurnitureSecretary at Serrano Furniture