Beatriz Martinez
Edinburg,TX
Summary
Skilled, hardworking and reliable individual with a flexible work schedule. Works well with others
and independently to take on tasks. Self motivated and quick learner.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Encore Fine Properties
McAllen, TX
10.2017 - Current
- Negotiated contracts, ensuring favorable terms for clients while maintaining compliance with regulations.
- Conducted market analysis to determine property values and inform pricing strategies for listings.
- Streamlined transaction processes by implementing digital tools for documentation and communication efficiency.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Computer Lab Aide
Lamar Academy, McAllen, TX
McAllen, TX
08.2015 - 08.2016
- Self-motivation was an essential characteristic that I used to assist special needs children in their quest for learning.
- Integration of applied technology in the use of computers, MacBooks, and Ipads.
- Assisted lead teacher in implementing lesson plans and classroom activities.
Receptionist
Hacienda Ford, Edinburg, TX
Edinburg, TX
02.2015 - 08.2015
- Assisted customers in person and via telephone making sure they’re issues were resolved.
- The ability to work well under pressure allowed me to answer a high volume of calls throughout the day and direct them to appropriate individuals and departments.
- Assisted with other related clerical duties such as photocopying, faxing, filing, and collating.
- Implemented filing system upgrades, increasing document retrieval speed and accuracy.
Customer Service Representative
Convergys, Pharr, TX
Pharr, TX
11.2013 - 02.2014
- Communicating to convey information effectively with customers and obtaining details of complaints.
- Able to work both independently and collaborative with team members to resolve customer dissatisfaction issues.
- Referred unresolved customer grievances to designated departments for further investigation.
- Contacted customers to notify them of claim investigation results.
- HIPPA verified customers when discussing confidential information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelors of Applied Science - Organizational Leadership
South Texas College
McAllen, TX01.2017
AA - Interdisciplinary Studies
South Texas College
McAllen, TX01.2013
High School Diploma - undefined
Johnny Economedes High School
Edinburg, TX01.2010
Skills
Email Software
Internet Browser
Peripheral Devices (Scanners, Printers, etc)
Presentation Software
Word Processing Software
Strong organizational skills
Works well independently or in a team setting
Advanced multitasking
Time management expertise
Exceptional organization
Interpersonal communication
Meticulous attention to detail
Quick learner
Language Skills
English - Excellent (Read Write Speak)
Spanish - Excellent (Read Write Speak)
Timeline
Real Estate Agent
Encore Fine Properties
10.2017 - Current
Computer Lab Aide
Lamar Academy, McAllen, TX
08.2015 - 08.2016
Receptionist
Hacienda Ford, Edinburg, TX
02.2015 - 08.2015
Customer Service Representative
Convergys, Pharr, TX
11.2013 - 02.2014
High School Diploma - undefined
Johnny Economedes High School
AA - Interdisciplinary Studies
South Texas College
Bachelors of Applied Science - Organizational Leadership
South Texas College