Beatriz Rodriguez
4121 E 71ST AVE ,CO
Summary
Dedicated Patient Access Representative with expertise in customer service, insurance verification, and HIPAA compliance. Committed to enhancing the patient experience through efficient registration and appointment scheduling.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
St Anthonys Hospital/Common Spirit
11600 W 2ND PL
01.2026 - Current
- Facilitated patient registration processes, ensuring accurate data entry and compliance with hospital protocols.
- Coordinated insurance verification and authorization, streamlining patient access to necessary services.
- Managed scheduling for appointments, optimizing workflow and enhancing patient experience.
- Trained new staff on patient access procedures, fostering a collaborative team environment.
- Enhanced patient experience, ensuring welcoming environment from first point of contact.
- Supported clinical staff by preparing accurate patient documentation and records ahead of appointments.
- Improved patient satisfaction by efficiently managing registration and intake processes.
Intermountain Health/St Josephs Hospital
Patient Access Services
1375 E 19TH AVE
02.2014 - Current
- Streamlined patient registration processes, enhancing workflow efficiency and reducing wait times.
- Trained new staff on patient access protocols, ensuring compliance with hospital policies and procedures.
- Implemented electronic health record updates, improving accuracy in patient data management.
- Collaborated with clinical teams to resolve patient inquiries and facilitate smooth admissions.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Emily Griffith Technical College
Denver, CO01.2003
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Patient check-in
- Appointment scheduling
- Money handling
- Spanish fluenc
Languages
Spanish
Timeline
Patient Access Representative
St Anthonys Hospital/Common Spirit
01.2026 - Current
Intermountain Health/St Josephs Hospital
Patient Access Services
02.2014 - Current
High School Diploma -
Emily Griffith Technical College