Beatriz Salazar
Arlington
Summary
Adept at HIPAA compliance and fostering customer relations, I significantly enhanced payment accuracy at Rodeo Dental and boosted guest loyalty at McAllister's Deli. My expertise in payment reconciliation and exceptional customer service skills led to proactive problem-solving and improved team productivity, showcasing my ability to multitask and collaborate effectively.
Overview
5
5
years of professional experience
Work History
Payment Posting Specialist
Rodeo Dental
02.2021 - Current
- Maintained strict compliance with HIPAA, CMS, and payer-specific guidelines during payment posting activities.
- Expedited month-end close procedures through efficient coordination with billing and finance teams.
- Identified trends in payer denials and collaborated with other departments to resolve recurring issues proactively.
- Reduced manual data entry errors with accurate payment postings and account reconciliations.
- Enhanced team productivity by training new specialists on payment posting procedures and best practices.
- Used data entry skills to accurately document and input statements.
Front of House Employee
McAllister's Deli
12.2019 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
Education
High School Diploma -
James Martin
Arlington, TX05-2017
Skills
- HIPAA compliance
- Accuracy and speed
- Payment reconciliation
- Insurance verification
- Cash handling experience
- Customer service
- Problem-solving
- Multitasking and organization
- Attention to detail
- Team collaboration
- Verbal and written communication
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Payment Posting Specialist
Rodeo Dental
02.2021 - Current
Front of House Employee
McAllister's Deli
12.2019 - 12.2021
High School Diploma -
James Martin
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