Beatriz Serna

PACU department, turnover, ensuring rooms are clean, stocked, support patients with safe transfers to and from the gurney, wheel them to their car safety.

• Assisted physicians in complex wound care procedures, ensuring optimal patient outcomes.
• Improved patient comfort by skillfully applying dressings and compression wraps to various types of wounds.
• Skillfully operated advanced wound care equipment, (HBO)maintaining a safe and sterile environment for patients.
• Streamlined inventory management, ensuring adequate supplies were always available for timely wound care treatments.

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

• Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted in various medical procedures such as vaccinations, cast,splints, wound care, and diagnostic testing for efficient patient care delivery.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Provided compassionate care for patients of all ages with diverse medical conditions by assisting in examinations, treatments, and follow-up appointments.
• Called and faxed pharmacies to submit prescriptions and refills.

• Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Verified collection orders and communicated discrepancies to nurses.
• Identified patients using proper procedures prior to specimen collection.
• Answered incoming calls politely to direct callers to requested personnel or departments.

• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Scheduled appointments for patients via phone and in person.
• Interviewed and engaged patients to obtain medical history, chief complaints.
• Educated patients about medications, and procedures.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Assessed, documented and monitored vital signs for patients within outpatient setting.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.