Summary
Work History
Education
Skills
Timeline

Daniel Vargas

ACT
Yuma,AZ

Summary

To obtain a position in which I can further my education and expand my knowledge.

Work History

Customer Service Representative

ACT
  • Responded to customer inquiries by phone and email with clear, accurate product and service information.
  • Resolved account issues by troubleshooting concerns and escalating complex cases to appropriate teams.
  • Processed orders, updates, and requests while maintaining service standards and data accuracy.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Cashier Crew Member

McDonald's
  • Processed customer orders accurately using point-of-sale system.
  • Handled cash, card, and mobile payments with attention to accuracy.
  • Greeted guests promptly and delivered friendly front-counter service.
  • Assisted drive-thru and counter operations during peak rushes.

Manual Laborer

ViasunCorp
  • Loaded and unloaded materials from trucks and storage areas
  • Moved equipment, supplies, and heavy items to designated work zones
  • Followed safety procedures while using hand tools and lifting equipment
  • Cleaned work areas and removed debris to maintain organized job sites
  • Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.

Education

GED

GED | Yuma, AZ | 01-2010

No Degree - General Studies

Ashland University | Ashland, OH

Skills

Customer service
Active listening
Critical thinking
Data entry
Call center experience
Computer proficiency
Payment processing
Bilingual English and [Spanish]
Time management
Attention to detail
Problem-solving
Flexible and adaptable
Dependable and responsible
Multitasking
Friendly
positive attitude
Teamwork and collaboration
Computer skills
Safety awareness

Timeline

Customer Service Representative

ACT
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Cashier Crew Member

McDonald's
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Manual Laborer

ViasunCorp
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Ashland University

No Degree from General Studies
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GED

GED
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Daniel Vargas