Beau Hepler
Summary
Hardworking professional with proven relationship-building and time management skills. Skilled in managing multiple tasks at once with accuracy and impeccable service skills. Passionate about pursuing higher education in childhood education.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Koi
Rolla, Missouri
02.2025 - Current
- Provided excellent customer service by anticipating needs and promptly acknowledging all guests.
- Handled customer inquiries and resolved issues with professionalism and efficiency.
- Maintained cleanliness and organization of dining area during shifts to enhance guest experience.
- Supported training of new staff on service protocols and restaurant policies for operational consistency.
Caterer
Panera Bread
Rolla, Missouri
02.2023 - 02.2025
- Set up catering displays to elevate presentation and attract customer interest.
- Assisted in menu planning to incorporate customer preferences and dietary requirements.
- Clarified event requirements and expectations with clients to ensure alignment and satisfaction.
- Facilitated smooth operations at catered functions by coordinating with waitstaff and personnel.
- Ensured timely delivery of food services through effective team collaboration.
- Maintained cleanliness and organization in food preparation areas and equipment.
- Resolved complaints regarding food or service promptly, improving overall customer satisfaction.
Education
High School Diploma -
Collierville Highschool
Collierville05-2022
Skills
- Order accuracy
- Guest engagement
- Effective communication
- Conflict management
- Team collaboration
- Positive and professional
- Patience and empathy
- Experience in special-needs care within family
- Positive reinforcement techniques
Timeline
Restaurant Waiter
Koi
02.2025 - Current
Caterer
Panera Bread
02.2023 - 02.2025
High School Diploma -
Collierville Highschool