Beauty Igbineweka
Corinth,TX
Summary
Experienced Senior Claims Adjuster with over 20 years of expertise in claims investigation and processing. Proven ability to evaluate claims from initiation through resolution while maintaining accuracy compliance, and strong customer relationships.
Exceptional problem-solving abilities and effective communication skills ensure timely resolutions and outstanding customer service.
Dedicated to supporting organizational success through professionalism, attention to detail, and teamwork.
Overview
19
19
years of professional experience
Work History
Senior Claims Adjuster
VAS
Dallas, TX
02.2022 - Current
- Manage claims from initial contract through final resolution while ensuring compliance with company policies.
- Investigate claims, verify eligibility, and analyze documentation to determine appropriate outcomes.
- Provide exceptional customer services while maintaining accuracy and attention to details.
- Utilize critical thinking and problem-solving skills to resolve complex claim issues efficiently.
- Maintain confidentially while communicating clearly with customers and team members.
- Adapt to changing priorities and mange competing demands in a fast-paced environment.
Gap Claims Adjuster
Amynta Group
Bedford, TX
07.2021 - 02.2022
- Investigated and resolved GAP claims in accordance with company guidelines and state regulations.
- Reviewed loss details and documentation to determine claims eligibility and value.
- Established and maintained claim files while ensuring proper documentation and compliance.
- Identified potential subrogation opportunities and escalated claims exceeding authority limits.
- Determined actual cash value and facilitated claim settlement and closure.
Senior Claims Coordinator/GAP Claims Adjuster
CareGard Warranty Services
Grapevine, TX
07.2007 - 07.2021
- Coordinated claims processing workflow to ensure timely resolution and customer satisfaction.
- Analyzed claim submissions for accuracy, compliance, and completeness.
- Facilitated communication between clients, service providers, and internal teams to expedite claims handling.
- Implemented process improvements that enhanced efficiency in claims management operations.
Education
Bachelor of Science - Business & Marketing
University of Phoenix
2020
Skills
- Effective communication
- Financial Reconciliation
- Professionalism and integrity
- Team leadership qualities
- Problem Solving & Critical Thinking
- Computer software proficiency
- Claims investigation & processing
- Time Management & Multitasking
- Team Collaboration & independent Work
Timeline
Senior Claims Adjuster
VAS
02.2022 - Current
Gap Claims Adjuster
Amynta Group
07.2021 - 02.2022
Senior Claims Coordinator/GAP Claims Adjuster
CareGard Warranty Services
07.2007 - 07.2021
Bachelor of Science - Business & Marketing
University of Phoenix