Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Title Clerk
North Miami Auto Tag
07.2024 - Current
Processed vehicle titles and registrations, ensuring compliance with state regulations.
Managed customer inquiries, providing accurate information on title transfers and fees.
Streamlined document verification processes, reducing processing times for title applications.
Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
Communicated with customers to resolve common title issues.
Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
Calculated and remitted state sales tax, service, and other charges.
Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
Registered Behavior Technician
Florida Autism Treatment Center
01.2023 - 12.2023
Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
Exercised confidentiality and discretion to maintain HIPAA requirements.
Assisted with building life and social skills useful for everyday activities and interactions.
Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Sales Associate/Cashier Trainer
Flowers and Services
03.2021 - 08.2022
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Operated cash register or POS system to receive payment by cash, check and credit card.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Daycare Teacher
Amazing Learning Academy INc
12.2020 - 03.2021
Supervised circle time, free play, outside play and learning and developmental activities.
Taught children foundational skills in colors, shapes and letters.
Read aloud and played alphabet games to encourage early literacy.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Maintained daily records of individual activities, behaviors, meals and naps.
Shirt Presser
Sudsies Dry Cleaners
01.2018 - 12.2020
Used steam machine to remove creases from garments and linens.
Remained calm and composed to complete high-quality work, even in high-pressure situations and in hot, fast-paced environments.
Reviewed garment tags to identify appropriate temperatures for proper pressing and protect pieces from damage.
Followed all manufacturer instructions when using pressing equipment to avoid mishaps with customer garments.
Folded, hung and bagged completed clothing.
Daycare Teacher's Assistant
God's Children Miracle Academy
09.2016 - 08.2017
Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Maintained neat environment by organizing toy bins and bookshelves.
Read stories and played alphabet games to promote early literacy.
Collaborated daily with classroom teachers to keep activities running smoothly.
Employed positive guidance strategies to encourage children and improve behavior.