Becky Bozeman
Portland,AR
Overview
11
11
years of professional experience
Work History
Service Writer
Lake Village Tire, LLC
Lake Village
05.2022 - Current
- Greet customers and accurately collect service and billing information for each vehicle.
- Serve as primary liaison between technicians and customers, translating technical issues, repair plans, and timelines.
- Set up and manage customer charge accounts; prepare and send monthly statements and reconcile account activity.
- Process payments and maintain accurate accounts receivable and invoice records.
- Locate, order, and track parts to ensure timely repairs and minimize downtime.
- Organize and file invoices and service documentation for efficient retrieval and audit readiness.
Outpatient Rehab Coordinator
Chicot Memorial Medical Center
Lake Village
09.2017 - 08.2021
- Managed patient intake and accurately entered demographic and medical information into electronic records.
- Schedule and confirm appointments and follow-ups to support continuity of care and patient attendance.
- Coordinate interdisciplinary care by communicating with therapists, physicians and support staff to execute treatment plans.
- Prepare individualized care plans and submit to physicians for review and signature.
- Prepare and submit billing and claims for outpatient services, ensuring documentation met payer requirements.
- Obtain and track physician orders and authorizations to ensure timely initiation of therapy.
Accounting Clerk
City of Lake Village
Lake Village
12.2015 - 10.2017
- Collect customer water payments, issue bills, and manage account setup, transfers, and disconnects to maintain accurate utility records.
- Process city payments, reconcile financial records, and maintain ledgers to support municipal accounting.
- Organize and conduct safety meetings and attend annual training to uphold workplace safety standards.
- Prepare and submit monthly financial and operational reports to the mayor and city leadership.
- Handle incoming calls and provide responsive customer service to residents and stakeholders.
Education
No Degree - Nursing
University of Arkansas- Monticello
MonticelloNo Degree - Veterinary Science
University of Central Arkansas
Conway, ARHigh School Diploma -
Hamburg High School
Hamburg, AR05.2007
Skills
- Sales transactions
- Schedule coordination
- Order preparation
- Customer service
- Automotive industry experience
- Communicating with clients
- Data management
- Computer skills
- Relationship building
- Administrative and office support
Timeline
Service Writer
Lake Village Tire, LLC
05.2022 - Current
Outpatient Rehab Coordinator
Chicot Memorial Medical Center
09.2017 - 08.2021
Accounting Clerk
City of Lake Village
12.2015 - 10.2017
No Degree - Nursing
University of Arkansas- Monticello
No Degree - Veterinary Science
University of Central Arkansas
High School Diploma -
Hamburg High School