Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Ronnie Johnston

Savannah,GA

Summary

Dynamic service professional with a proven track record at Trail Saw & Mower Service, excelling in customer service and schedule coordination. Adept at problem-solving and maintaining organized records, I consistently contributed to high customer satisfaction scores while effectively managing service requests and inventory. Strong communicator with a focus on relationship building.

Developed strong communication and organizational skills in high-paced service environment. Excelled at managing customer relationships and coordinating service activities to ensure satisfaction and efficiency. Seeking to transition into new field, leveraging these transferable skills to contribute to new role.

Positive, reliable individual with strong interpersonal and organizational skills. Possesses deep understanding of automotive systems and solid technical aptitude, along with exceptional customer service and communication abilities. Capable of fostering customer satisfaction and efficiency in service process.

Professional service industry expert, ready to excel in fast-paced environment. Known for improving customer relations and streamlining service processes, leading to increased team productivity. Reliable and adaptable, recognized for fostering team collaboration and achieving goals. Skilled in diagnostics, customer communication, and time management.

Service professional with robust experience in customer service and administrative support, ready to excel in fast-paced environment. Demonstrates strong focus on team collaboration, ensuring reliability and adaptability to changing needs. Skilled in communication, problem-solving, and maintaining detailed records. Known for high standards and delivering results-driven service.

Overview

4
4
years of professional experience

Work History

Service Writer

Trail Saw & Mower Service
01.2025 - 09.2025
  • Assisted customers in identifying service needs and scheduling appointments
  • Documented customer interactions and service requests accurately
  • Maintained organized records of work orders and service history
  • Communicated effectively with technicians to relay customer concerns
  • Supported inventory management by tracking parts usage and availability
  • Provided administrative support, including filing and data entry tasks
  • Contributed to team efforts in achieving high customer satisfaction scores
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Crew Member

Little Caesars Pizza
03.2022 - 09.2024
  • Operated point-of-sale systems to process customer transactions efficiently.
  • Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
  • Assisted in food preparation by following recipes and safety guidelines.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to meet daily operational goals and enhance service speed.
  • Engaged in training sessions to improve knowledge of menu items and service techniques.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.

Education

High School Diploma -

Winter Springs Highschool
White Springs, FL
06-2024

Skills

  • Schedule coordination
  • Sales transactions
  • Order preparation
  • Customer service
  • Invoice verification
  • Customer service expertise
  • Cost estimates
  • Computer skills
  • Product knowledge
  • Sales expertise
  • Relationship building
  • Time management
  • Problem-solving

Accomplishments

  • Resolved product issue through consumer testing.

Languages

English
Full Professional

Timeline

Service Writer

Trail Saw & Mower Service
01.2025 - 09.2025

Crew Member

Little Caesars Pizza
03.2022 - 09.2024

High School Diploma -

Winter Springs Highschool
Ronnie Johnston