Becky Buchanan
Fairmont,WV
Summary
Driven and compassionate professional with extensive experience at Cheat Lake Animal Hospital, excelling in customer service and animal care. Demonstrated ability to prioritize and multitask, significantly enhancing patient comfort and operational efficiency. Skilled in teamwork and empathetic support, consistently achieving positive outcomes in high-pressure situations.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist
Cheat Lake Animal Hospital
2022.06 - Current
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Kennel Cleaner
Cheat Lake Animal Hospital
2022.06 - Current
- Reduced the spread of disease by promptly identifying and isolating sick animals, notifying supervisors when necessary.
- Supported veterinary staff in maintaining animal health by administering medications as directed.
- Improved animal comfort with regular bedding changes and inspections for damage or wear.
- Optimized workflow efficiency by creating checklists that outlined daily responsibilities based on priority levels set forth by supervisors.
Veterinary Assistant
Cheat Lake Animal Hospital
2022.06 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, and surgical equipment prevent diseases and control odors.
Animal Caretaker
The Doggie Den
2020.12 - 2021.07
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Education
High School Diploma -
East Fairmont High School
Fairmont, WV05.2021
Skills
- Teamwork and Collaboration
- Prioritization
- Effective Multitasking
- Empathy for Animals
- Compassionate Care
- Discharging Patients
- Initiative-taking
- Customer Service
Timeline
Veterinary Receptionist
Cheat Lake Animal Hospital
2022.06 - Current
Kennel Cleaner
Cheat Lake Animal Hospital
2022.06 - Current
Veterinary Assistant
Cheat Lake Animal Hospital
2022.06 - Current
Animal Caretaker
The Doggie Den
2020.12 - 2021.07
High School Diploma -
East Fairmont High School
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