Becky Hagerling
Washington County Hospital
Du Quoin,IL
1
Certification
9
years of professional experience
Medical Biller handling payment posting, ERA posting, patient statements, and insurance follow-up across clinic and hospital billing workflows. Supports clean revenue cycle movement by resolving billing questions, working denials, and keeping patient accounts current.
Work History
Medical Biller
1 Year 1 Month- Posted insurance and patient payments to ensure accurate billing records
- Posting ERA payments
- Insurance follow up
- Answered patient billing questions to resolve inquiries and enhance patient satisfaction
- Conducted insurance follow-up to secure timely payment and reduce outstanding balances
Medical Biller
5 Months- Processed charge entries and posted payments while managing denials and responding to patient inquiries
- Processed and submitted insurance claims using advanced billing software to ensure timely reimbursements.
- Resolved discrepancies in patient accounts by analyzing billing statements and coordinating with insurance providers.
- Reviewed medical documentation for accuracy, ensuring compliance with regulations and payer requirements.
Billing Associate
5 Months- Posted charges into optical medical claims, verified coverage, submitted claims, corrected patient accounts, and managed A/R report.
- Processed patient billing inquiries with accuracy and efficiency.
- Maintained up-to-date knowledge of coding and insurance regulations.
- Collaborated with healthcare providers to resolve billing discrepancies.
Receptionist
2 Months- Answering the phone, Scheduling appointments, Checking patients in and out, faxing medical records, filing and pulling charts.
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Maintained patient records using electronic health record systems, ensuring accuracy and confidentiality.
Bookeeper
1 Year- Generated financial reports, posted payments, and processed statements and invoices to maintain accurate records, sorting mail, answering billing questions, setting up subscriptions, making deposits
Veterinarian Receptionist
3 Years 1 Month- Scheduling appointments, Checking clients in and out, collecting payments, counting down the cash drawer at the end of the day
Insurance Biller
1 Year 10 Months- Posted insurance and patient payments, followed up on accounts, resolved denials, and sent medical records to insurance companies for claim review.
Education
diploma - General Studies
Skills
Medical billing
Medical coding
Insurance verification
Claims follow-up
EHR systems
Accounts receivable
Revenue cycle management
Payment posting
Denial management
Patient collections management
Certification
Driver's License
Additional Information
- Authorized to work in the US for any employer
- Skills: Typing 50wpm, CPT & ICD-9 Coding, Medical Terminology
Timeline
Medical Biller
Washington County Hospital
03.2025 - 04.2026Read More
Medical Biller
CHESI
10.2024 - 03.2025Read More
Billing Associate
Marion Eye Center
05.2024 - 10.2024Read More
Receptionist
Mt Vernon Neurology
01.2024 - 03.2024Read More
Bookeeper
Southern Illinois LOCAL Media Group
09.2022 - 09.2023Read More
Veterinarian Receptionist
Du Quoin Veterinarian Clinic
08.2019 - 09.2022Read More
Insurance Biller
Alternative Healthcare
10.2017 - 08.2019Read More
DuQuoin Highschool
diploma from General Studies
Read More