Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Becky huang

Malden,MA

Summary

Responsible and Organized individual motivated to receive work experience in any field.Offers abilities with software and applications, customer service, adaptability of environment, along with being meticulous and thorough with the skills applied to jobs.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Serafina Restaurant
Boston, MA
11.2023 - 05.2024
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Greeted customers and escorted them to their tables.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Managed reservations, waitlists, and special requests for large parties.
  • Communicated with kitchen staff regarding customer feedback or complaints.

Sales Associate

American Eagle Outfitters, Inc
Somerville, MA
05.2023 - 11.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Responded quickly to customers' needs while keeping up with high-volume demands during peak business hours.
  • Folded, hung, and organized clothes in a neat and orderly fashion in the fitting rooms.

Cashier

Bam Bam chicken
Malden , Ma
01.2023 - 05.2023
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Ensured a clean and well-prepared work environment for each shift by performing opening and closing duties such as cleaning, prepping, and organizing.

Sales Associate

Footlocker.com Inc.
Boston, MA
06.2022 - 12.2022
  • Demonstrated product features and benefits for customers' needs.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assessed customer needs by actively engaging in friendly and professional conversations.

Education

High School Diploma -

Malden High School
Malden, MA
05-2024

Some College (No Degree) -

Emmanuel College
Boston, MA

Skills

  • Reservations Coordination
  • Dining customer service
  • Active Learning
  • Sales and Marketing
  • Payment Processing
  • POS system operations
  • Customer Service
  • Customer Needs Assessment
  • Cash Handling Accuracy

Languages

mandarin
Limited

Timeline

Restaurant Hostess

Serafina Restaurant
11.2023 - 05.2024

Sales Associate

American Eagle Outfitters, Inc
05.2023 - 11.2023

Cashier

Bam Bam chicken
01.2023 - 05.2023

Sales Associate

Footlocker.com Inc.
06.2022 - 12.2022

High School Diploma -

Malden High School

Some College (No Degree) -

Emmanuel College

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Becky huang