Maintained accurate records in the student database, including contact information and documentation of financial aid awards.
Analyzed student budgets to determine eligibility for need-based grants or scholarships based on income levels.
Advised students of any additional documents required for processing their applications.
Verified enrollment status of current students prior to disbursing funds.
Maintained and updated financial databases.
Answered telephones, directed calls and took messages.
Maintained and updated filing, inventory and database systems, manually or using computer.
Operated photocopiers and scanners, facsimile machines and personal computers.
Office Assistant
Northern Maine Community College
Presque Isle, ME
09.2011 - 05.2013
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Performed data entry tasks into various computer systems accurately and efficiently.
Maintained an organized filing system of paper documents and electronic files.
Data Entry Supervisor
Video Monitoring Services
Presque Isle, ME
04.2002 - 05.2011
Managed a team of data entry personnel and monitored their performance.
Provided guidance to the data entry staff on how to enter data accurately and efficiently.
Created reports on key performance indicators related to the data entry process.
Coordinated with other departments to ensure accurate information is entered into the system timely.
Maintained records of all transactions processed by the data entry team.
Data Entry Clerk
Video Monitoring Services
Presque Isle, ME
04.1998 - 09.2002
Prepared summaries of daily work completed for review by supervisors.
Reviewed existing information for accuracy and made necessary corrections.
Compiled reports based on gathered information.
Charge Nurse, MDS Coordinator, RN Supervisor
Maine Veterans Homes
Caribou, ME
06.2015 - Current
Coordinated communication between physicians and other healthcare professionals regarding patient care.
Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
Assisted with admission and discharge planning for assigned patients.
Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
Participated in quality improvement initiatives to ensure best practice standards were met within the unit setting.
Actively participated in interdisciplinary team meetings to discuss patient progress toward desired outcomes.
Maintained accurate records of all treatment interventions provided to each patient.
Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
Implemented safety protocols when administering medications or performing treatments.