Becky Nipper
Owingsville,KY
Overview
1
1
Certification
16
16
years of professional experience
Work History
Certified Medical Assistant
CHI Saint Joseph Medical Group
05.2022 - Current
- Greet patients and families as they are called back into the examination room. Measure and record patient vital signs. Record and update patient medical histories, current medications, and reasons for being seen. Prepare the patient for their healthcare visit.
- Prepare and administer testing requested by the practitioner, present results to practitioners and/or patients. Prepare and administer medications and immunizations to patients. Educate patients by providing medication and diet information and instructions, as well as answering questions.
- Triage patient phone calls, facilitate incoming inquiries for patient records and test results, assist in arranging referral appointments, call in medication orders and prescription refills to pharmacies.
Front Office Specialist
CHI Saint Joseph Medical Group
10.2014 - 05.2022
- Oversee the front office area of the physician practice containing 2 physicians and 5 nurse practitioners.
- Check patients in and out of office facility, schedule appointments, collect co-payments, co-insurance, and payments on account. Direct phone calls for patient test results and prescription refills to medical assistant team.
- Collect and report demographic information, facilitate incoming inquiries for patient records, assist with insurance verifications.
- Provide customer service to patients with billing questions or other issue resolutions.
- Daily batch balancing for office staff, creating daily cash intake spreadsheets, reconciliation of all funds received, and bank deposits.
- Was promoted to CMA after receiving CMA certification.
State Certified Nursing Assistant
University of Kentucky Hospital
06.2010 - 10.2017
- Support medical staff in administering care to patients with various injuries, illnesses and/or disabilities.
- Develop a rapport with patients while assisting with their daily needs, such as bathing, maintaining proper hygiene, feeding, administering medication and assessing vital signs as well as patient behavior.
- Maintain documentation on patient records, including daily input/output, medication administration and vital signs.
- Assist patients with mobility needs, such as transferring from wheelchair to bed, bed to bathroom, bed to chair, etc. Turn and adjust patients in bed with low mobility, to prevent bedsores.
Education
Bachelor of University Studies - undefined
Morehead State University
Morehead, KY06.2020
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Patient documentation
- Patient assessments
- Inventory and supply management
- Inventory management
- Medical records management
- Conflict resolution
- Payment collection
- Needs assessments
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Team collaboration
- Verbal and written communication
- Patient education
- Safety compliance
- Telephone etiquette
- Blood pressure measurement
- Schedule coordination
- Injection administration
- HIPAA protocols
- Workflow organization
- Insurance confirmation
- Treatment setup
- Customer service
- Vital signs monitoring
- Direct patient care
- Maintaining confidentiality
- EMR / EHR
- Immunization administration
- Medical terminology knowledge
- Reliable team player
- Electronic medical records
- Data entry
- Patient flow management
- Compassionate
- Patient-focused care
- CPR
- First aid
- Procedure assistance
- Patient relations
- Adaptable
- Patient care coordination
- Simple dressings
- Insurance verification
- Fluent in languages
- Trustworthy companion
- Valid state driver's license
- Compassionate caregiver
- Prioritizing stat orders
- Lab equipment calibration
Certification
- Certified Clinical Medical Assistant (CCMA) | National Health Career Association | 2021-Present
- State Registered Nurse Aid (SRNA) | Kentucky Board of Nursing | 2008-Present
Timeline
Certified Medical Assistant
CHI Saint Joseph Medical Group
05.2022 - Current
Front Office Specialist
CHI Saint Joseph Medical Group
10.2014 - 05.2022
State Certified Nursing Assistant
University of Kentucky Hospital
06.2010 - 10.2017
Bachelor of University Studies - undefined
Morehead State University