Becky Pimentel
Salinas,CA
Summary
Experienced Social Work Supervisor with a strong background in service delivery enhancement through team collaboration and quality assurance. Skilled in policy implementation, crisis intervention, and resource coordination, building effective relationships across diverse communities. Expertise in team leadership, strategic planning, and stakeholder engagement, driving community program development and participation through outreach and innovative solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Social Work Supervisor
Monterey COUNTY Adult Protective Services
Salinas, California
12.2019 - Current
- Supervise the Home Safe and Age-Wise programs in Monterey County.
- Supervised case management for vulnerable populations in Monterey County.
- Provide direction to staff on casework, social work concepts, methods and procedures, provision of services, and departmental policies and procedures.
- Assigns, reviews, and evaluates the work submitted by social workers providing services to clients.
- Led multidisciplinary team meetings to discuss case progress and strategies.
- Partnering with leadership and line staff in facilitating multidisciplinary team meetings.
- Fostered environment for sharing updates and addressing unit challenges, enhancing team collaboration.
- Evaluated staff performance and provided constructive feedback regularly.
- Conducted performance reviews of social work staff to identify areas of improvement.
- Assist in the development of new policies and procedures.
- Implemented policies to ensure compliance with state regulations and standards.
- Support Quality and Assurance reviews and make changes and improvements as recommended.
- Facilitated conflict resolution among team members and clients effectively.
- Monitored client progress through regular assessments and documentation reviews.
- Assisted with developing new initiatives for providing quality care for clients that meet professional standards as well as organizational goals.
- Managed daily workflow ensuring all deadlines were met.
- Implemented strategies for managing difficult cases including those involving ethical dilemmas or legal issues.
- Communicating with management and executive staff on critical matters.
- Responded quickly and efficiently when emergency situations arise requiring immediate attention from a supervisor.
- Facilitated collaboration with external agencies to enhance client services and referrals.
- Recruited, interviewed, and hired volunteers and staff.
- Acted as consultant to community programs by interpreting regulations and policies and facilitated trainings.
- Developed community outreach programs to enhance service accessibility.
Hospice Social Worker and Bereavement Coordinator
Home Connect Hospice
Fremont, California
04.2018 - Current
- Identified the patient’s and family’s psychosocial, environmental, safety and developmental needs and participate in individualizing the patient’s plan of care based on those needs.
- Conducted comprehensive assessments to identify patient needs and preferences.
- Completed psychosocial assessments in accordance with agency policies and standards.
- Educated families on grief, loss, and bereavement processes to facilitate understanding and coping.
- Provided emotional support to patients and families facing end-of-life decisions.
- Referred patients and families to community resources, enhancing access to support services.
- Collaborated with healthcare teams to develop individualized care plans.
- Facilitated family meetings to discuss care options and address concerns.
- Facilitated various meetings including with family members, caregivers, or facility personnel.
- Participated in weekly IDG meetings, staff meetings, and in service trainings.
- Assisted the physician and other healthcare team members in understanding the significant social and emotional factors related to the patient’s health problems.
- Documented case notes and maintained accurate patient records consistently.
- Managed caseloads by prioritizing tasks based on urgency, ensuring timely interventions for patients.
- Empowered patients to communicate their personal healthcare objectives.
- Collaborated with other disciplines within the hospice team such as nurses, home health aides, chaplains or bereavement counselors.
- Consulted with physicians regarding changes in a patient's condition or prognosis.
- Observed, recorded and reported changes to patient’s status to physician and case manager.
- Provided emotional and practical support to individuals facing terminal illness.
- Advocated for patients' rights and needs within the healthcare system.
- Educated families about available options regarding pain management strategies or advanced directives while respecting cultural diversity beliefs around death and dying.
RFA/CPR Trainer
Hartnell College
08.2015 - 05.2020
- Certified class participants in first aid and CPR techniques, enhancing their preparedness for emergency situations.
- Updated first aid and CPR curriculum to align with current standards, ensuring high-quality training for participants.
- Instructed Resources Family Approval Classes for prospective foster parents, supporting their journey to provide safe homes.
Social Work Supervisor
Monterey COUNTY Family and Children's Services
Salinas, CA
11.2017 - 12.2019
- Supervised the Placement, Resource, and Support Unit.
- Trained and consulted staff on child welfare practices and department policies to ensure compliance and support quality care.
- Implemented policies to ensure compliance with state regulations and standards.
- Evaluated staff performance and provided constructive feedback regularly.
- Facilitated team meetings to promote collaboration and develop problem-solving strategies among social work staff.
- Assisted with developing new initiatives for providing quality care for clients that meet professional standards as well as organizational goals.
- Liaised with community partners and departmental staff to enhance relationships and support service delivery.
- Collaborated with other departments within the organization to coordinate resources for clients in need.
- Managed daily workflow ensuring all deadlines were met.
- Provided monthly supervision and additional support as required.
- Mediate grievances and complaints between staff and clients.
- Implemented data-driven strategies to enhance program effectiveness for clients. as needed, as it relates to programs that benefit both children and families working with the Department.
Social Worker I-V
Monterey County
01.2008 - 11.2017
- Protected children from abuse and neglect.
- Interviewed children concerning reported abuse and neglect.
- Conducted assessments to identify client needs, developing tailored support plans that addressed individual circumstances.
- Prepared court reports and testified in court.
- Placed children in foster homes/out of home placements.
- Managed a complex caseload.
- Conducted unannounced home visits.
- Participated in team meetings to discuss case management strategies and best practices.
- Collaborated with community organizations to coordinate resources, enhancing client access to essential services.
- Provided crisis intervention services for clients experiencing acute distress.
- Provided crisis intervention services to individuals and families in distress.
- Educated clients about available services and their rights within the system.
- Documented case notes and maintained accurate client records for compliance purposes.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Participated in professional development activities such as seminars, workshops, trainings.
- Maintained thorough case history records and wrote detailed reports.
- Collaborated with family members to provide comprehensive support services to clients.
- Visited clients at residence for home study assessments to assist courts with custody decisions.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Engaged with schools and educational institutions to advocate for students facing academic or social challenges, facilitating support interventions.
- Advised families regarding guardianship arrangements when appropriate.
- Attended court proceedings regarding child welfare and vulnerable adult cases.
Education
Master of Arts - Social Work
California State University Monterey Bay
Seaside, CA05.2014
Bachelor of Arts - Social and Behavioral Sciences, Social History
California State University Monterey Bay
Seaside, CA05.2007
Associate of Arts - General Studies
Hartnell College
Salinas, CA05.2003
Skills
- Excellent Interpersonal Skills
- Strong Communicator
- Culturally-Sensitive
- Self-Starter
- Detail-Oriented
- Organized
- Skilled at working in a variety of settings with diverse individuals, families and communities
- Knowledge of case management
- Knowledge of crisis intervention
- Knowledge of community benefits, medical insurances, and community resources
- Ability to maintain emotional stability to cope with human suffering, emergencies and other stressors
- Supervisory skills
- Case management
- Quality assurance
- Team collaboration
- Resource coordination
- Crisis intervention
- Conflict resolution
- Educational facilitation
- Time management
- Communication skills
- Project development
- Child welfare
- Multicultural competence
- Child welfare expertise
- Adaptability
- Public assistance programs
- Team building
- Active listening
- Adaptability and flexibility
- Multitasking capacity
- Stakeholder engagement
- Problem-solving
- Certified in CPR/AED
- Public speaking
- Public relations
- Problem-solving aptitude
- Relationship building
- Professional demeanor
Languages
Spanish
Professional
Certification
Contracts and Purchasing Academy
Timeline
Social Work Supervisor
Monterey COUNTY Adult Protective Services
12.2019 - Current
Hospice Social Worker and Bereavement Coordinator
Home Connect Hospice
04.2018 - Current
Social Work Supervisor
Monterey COUNTY Family and Children's Services
11.2017 - 12.2019
RFA/CPR Trainer
Hartnell College
08.2015 - 05.2020
Social Worker I-V
Monterey County
01.2008 - 11.2017
Master of Arts - Social Work
California State University Monterey Bay
Bachelor of Arts - Social and Behavioral Sciences, Social History
California State University Monterey Bay
Associate of Arts - General Studies
Hartnell College