Becky Zuniga
Nederland
Summary
Dedicated Administrative Clerk experienced in customer relationship management and bilingual communication. Proficient in managing office operations, supporting team workflows, and ensuring timely correspondence to enhance patient experiences.
Overview
4
4
years of professional experience
Work History
Administrative Clerk
Port Arthur Health Dept
Port Arthur
12.2021 - 09.2025
- Processed patient records and ensured data accuracy in health department database.
- Managed incoming correspondence and directed inquiries to appropriate departments.
- Assisted team members with administrative tasks, improving overall workflow and collaboration.
- Organized files and documents to facilitate easy access for staff members.
- Interacted with patients about appointments and documentation needs, ensuring clear communication and understanding.
- Conducted routine data entry tasks to update patient information systems promptly.
- Answered phone to take messages or redirect calls to colleagues.
- Performed data entry duties to update client information in databases.
- Coordinated daily office operations, streamlining appointment scheduling and handling incoming calls.
- Assisted other departments with specific tasks.
- Greeted and signed in visitors to facilitate front office operations.
- Translated documents and communications between Spanish and English for diverse clients.
Education
High School Diploma -
Hamshire Fannett
Hamshire, TX05-2011
Skills
- Data entry
- Database management
- Records processing
- Document organization
- Appointment scheduling
- Customer relationship management
- Bilingual communication
- Front desk reception
Languages
English
Full Professional
Spanish
Full Professional
Referances
- David Magallon 409-454-1768
- Judith Smith 409-728-1439
- Shamim Maredia 409-225-6962
Timeline
Administrative Clerk
Port Arthur Health Dept
12.2021 - 09.2025
High School Diploma -
Hamshire Fannett