BRIÈNNA CHAMBERS
Louisville,KY
Summary
Versatile Healthcare & Customer Service Professional | Dental Assisting Student | Benefits Specialist
Dedicated and adaptable professional with experience in healthcare, benefits coordination, patient support, and correctional facility operations. Skilled in assisting with medical and dental procedures, managing patient records, and ensuring effective communication between patients and providers. Experienced in working in high-pressure environments, including psych wards and correctional facilities, providing compassionate care while maintaining safety and compliance. Strong background in customer service, problem-solving, and handling sensitive information with discretion. Passionate about improving patient experiences, streamlining processes, and contributing to an efficient and supportive workplace. Eager to apply diverse expertise to a role that values both technical skills and empathetic care.
Overview
8
8
years of professional experience
Work History
Correctional Officer
KCPC
1612 Dawkins Rd, Lagrange Ky 40031
05.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Benefits Verification Specialist
Pharmacord
Jeffersonville, IN
01.2023 - 05.2024
- Ensuring Patients know what benefits are offered by the company
- Assisting Patients with the enrollment process for savings and insurance schemes
- Answering any questions Payer have about the Patients benefits
- Communicating with insurance and savings providers to resolve issues
- Conducting presentations that educate Patients about their benefits
- Informing Patients about any changes to the benefits structure
- Keeping up-to-date records of each Patient benefits profile
- Calculating what the cost to company is for each benefit offered
Assembly Line Worker
FORD MOTOR COMPANY
Louisville, KY
06.2020 - 12.2022
- Setup the production equipment and supplies before executing the job orders
- Operate equipment safely and effectively for production processing
- Ensure that equipment are maintained in good and safe working condition
- Inspect equipment to identify any replacements, malfunctions and repairs
- Perform regular equipment maintenance to ensure production capacity and quality
- Provide assistance to junior operators in their assigned responsibilities
- Repair and clean the equipment when needed
- Work under the guidance of Supervisor to perform and complete the assigned duties in timely manner
- Evaluate equipment performance and recommend improvements
- Operate trucks and other industrial vehicles to transfer the production equipment between warehouse and working area
- Follow safety procedures and company policies for equipment operation
- Recommend process improvements to enhance operational efficiency and safety
- Contribute to waste management programs
- Identify and report unsafe operations to Supervisor immediately
- Maintain the work area clean, safe and organized., engineer and provide quality
- Monitor power equipment indicators to detect evidence of operating problem
- Design modification and design proposal for manual recliner components like Upper bracket and lower; side shield design optimization
- Operations builds on the work of other functions, combining the output of their efforts to complete delivery of the product to the customer
- In Operations the environment is constantly changing, propelled by forces of digitization and competition
- Key activities include ensuring production at the right time of the right volumes at the required quality while ensuring the company's continued competitiveness by optimizing process and human resource
Team Leader
FAURCEIA AUTOMOTIVE SEATING
10.2016 - 05.2020
- Ensured consistent product quality by establishing clear specifications, monitoring key metrics, and enforcing strict adherence to best practices across the entire team.
- Maximized safety compliance through rigorous adherence to established guidelines and ongoing staff education programs.
- Streamlined workflow management by identifying bottlenecks and reallocating resources effectively for maximum output.
- Managed daily production schedules to meet customer demands while maintaining high-quality standards.
- Reduced product defects by closely monitoring quality control measures and providing staff training.
- Prioritized employee safety to reduce incidents.
- Checked machines using prescribed gauges, jigs and fixtures to measure close tolerances.
Education
No Degree - Dental Hygiene
Jeffersonville Dental Assistant School
900 Spring St Suite B, Jeffersonville IN 4713005-2025
High School Diploma -
INKSTER HIGH SCHOOL
INKSTER, MI01.2013
Skills
- Customer Service
- CPI Crisis Prevention
- Excellent Sense of Direction
- CPR & BLS Certified
- Valid Driver's License
- Attention to Detail
- Mental health awareness
- Production Equipment Assessment
- Safe Operations Management
- Production Monitoring
- Team Leadership and Coordination
- Customer Retention Strategies
- Responding to Difficult Customers
- Inbound and Outbound Calling
- In-Store Support
- Customer Relations
- Retail Sales Customer Service
- Emergency Response
- Patient Care Quality
- Infection Control
- Oral Hygiene
- Time Management
Timeline
Correctional Officer
KCPC
05.2024 - Current
Benefits Verification Specialist
Pharmacord
01.2023 - 05.2024
Assembly Line Worker
FORD MOTOR COMPANY
06.2020 - 12.2022
Team Leader
FAURCEIA AUTOMOTIVE SEATING
10.2016 - 05.2020
No Degree - Dental Hygiene
Jeffersonville Dental Assistant School
High School Diploma -
INKSTER HIGH SCHOOL
Similar Profiles
Casandra PerkinsonCasandra Perkinson
Correctional Officer at KCPCCorrectional Officer at KCPC
Aurangzeb MallickAurangzeb Mallick
Piping Supervisor at KCPCPiping Supervisor at KCPC
DARRIEN BYRDDARRIEN BYRD
Correctional Officer at KCPCCorrectional Officer at KCPC