Behruz Mamatov
Brooklyn
Summary
Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
5
5
years of professional experience
Work History
Food and Beverage Manager
The Mansion at Glen Cove
Long Island
06.2024 - 04.2025
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Oversee event setup and food service operations for weddings and private events.
- Supervised a team of up to 20 wait staff members, ensuring efficient and high-quality service for events hosting up to 250 guests.
- Oversaw daily operations, maintaining a clean and welcoming environment, and fostering an inclusive atmosphere that respected diverse cultures and religious practices."
Customer Service Representative
BeWell Medical Supply
Brooklyn
05.2023 - 06.2024
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Communicated with customers to address their needs and provide information regarding monthly medical supply orders.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Liaised with insurance providers to manage client orders and secure authorizations for medical products.
Front End Manager
Netcost Market
Brooklyn
04.2020 - 04.2023
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Oversaw cashier operations, bookkeeping, and security.
Education
High School Diploma -
James Madison
3787 Bedford Ave, Brooklyn, NY 1122906-2020
Skills
- Food and beverage operations
- Employee supervision
- Inventory management
- Scheduling
- Event coordination
- Strong work ethic
- Composure in high-pressure situations
Languages
English
Native/ Bilingual
Russian
Professional
Uzbek
Native/ Bilingual
Timeline
Food and Beverage Manager
The Mansion at Glen Cove
06.2024 - 04.2025
Customer Service Representative
BeWell Medical Supply
05.2023 - 06.2024
Front End Manager
Netcost Market
04.2020 - 04.2023
High School Diploma -
James Madison
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