Bejan Zad
Winter Springs
Summary
Professional with strong communication and negotiation skills, adept in building and maintaining client relationships. Proven ability to drive sales, meet targets, and adapt to changing market conditions. Strong team collaborator with focus on achieving results and delivering consistent performance. Skilled in CRM software, lead generation, and customer service.
Overview
18
18
years of professional experience
Work History
Project Manager/Inside Sales Representative
Everything Solar
03.2019 - Current
- Planned, designed, and scheduled phases for solar projects.
- Oversaw new installation inventory activities by ordering and stocking materials.
- Coordinated material procurement and required services for projects within budget requirements.
- Secured new project opportunities through networking events, referrals from satisfied customers, and strategic partnerships within the community.
- Prepared customized sales proposal for clients.
- Participated in trade shows, conferences, and other industry events as a representative of the company''s commitment to green energy solutions.
- Generated solar energy customer leads to develop new accounts.
- Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
- Gathered information from prospective customers to identify solar energy needs.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
Logistics Coordinator
UMA Solar
07.2017 - 03.2018
- Coordinated shipments with customers and/or third party
- Created sales orders for solar products
- Scheduled deliveries and shipments of solar products
- Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution
- Tracked orders and notified customers of status or potential delays.
- Maximized profits by effectively negotiating carrier pricing
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Office Manager/ Sales Representative
Everything Solar
06.2016 - 06.2017
- Coordinated and scheduled new installations and service calls
- Obtained permits for new installations when applicable
- Notarized necessary documents for permitting
- Processed financing for home owners
- Prepared sales contracts and sales quotes
- Purchased solar products from local distributor
- Provided customers with information regarding tax rebates, credit options, and warranty information
- Created solar proposals using Solargraf and Aurora software
Wireless device technical support
Convergys
09.2014 - 04.2015
- Answered customer inquiries concerning services, products, billing, equipment claims, and report problem areas
- Troubleshoot network and application issues for wireless devices
- Assisted customers on how to use their mobile phones and tablets
- Activated new cellular phone service
- Processed payments and returned merchandise claims
- Maintained productive phone call statistics monthly in call center
Outpatient Care Coordinator (Radiology)
Florida Hospital
06.2007 - 03.2012
- Managed outpatient scheduling and workload distribution for scheduling representatives
- Carried out supervision, call monitoring, coaching, training, and reviewing all agents
- Obtained pre certification authorization when applicable from health care providers
- Performed insurance eligibility verification for new and existing patients
- Checked in and registered patients for their radiology outpatient procedures
- Processed medical record release forms and mailed corresponding radiology images to other healthcare facilities
- Coordinated patient appointments with corresponding radiology modalities
- Won Model of Excellence Award for outstanding service as a role model to peers
- Administered planning, conducting, and leading assignments
Education
Bachelors of Science - Health Services Administration
University of Central Florida
Orlando, FL01.2009
Skills
- Computer Proficient in Microsoft Office Suite
- Project tracking
- Client relations
- Project estimation and bidding
- Project scope analysis
Languages
English
Full Professional
Timeline
Project Manager/Inside Sales Representative
Everything Solar
03.2019 - Current
Logistics Coordinator
UMA Solar
07.2017 - 03.2018
Office Manager/ Sales Representative
Everything Solar
06.2016 - 06.2017
Wireless device technical support
Convergys
09.2014 - 04.2015
Outpatient Care Coordinator (Radiology)
Florida Hospital
06.2007 - 03.2012
Bachelors of Science - Health Services Administration
University of Central Florida
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