Art
Drawing & paint
Anime
Calisthenics
Weightlifting
Bekerson Dieudonne
Miami,FL
Summary
Dynamic professional with a proven track record in leadership and customer service, honed at United Parcel Service, UPS. Excelled in streamlining operations, enhancing team efficiency, and elevating customer experiences. Skilled in Microsoft Excel and bilingual communication (Creole & English), adept at fostering positive relationships and executing tasks with precision.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Food Server
Boteco
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Supervisor
United Parcel Service, UPS
03.2019 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
- IPLD specialists - Set up scanners for operations, make sure the scanners or working properly, if not send them to repairs, orders new equipments.
- Manage both inbound and outbound.
- Feeders - In charged of dispatch, simulation, and yard control.
Security Officer
BEST
06.2021 - 01.2022
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
Laborer
FPL Energy
09.2024 - 11.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Helped with erecting scaffolding and ladders.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Mixed and poured concrete for variety of projects.
- Inspected tools and equipment to maintain safety and efficiency.
Education
Biology -
Florida International University
Miami, FLBiology -
Miami Dade College
Miami, FL09.2024
Miami Central Senior High School
Miami, FL06.2017
Skills
- Customer Service
- Communication Skills
- Time Management
- Microsoft Excel
- Photoshop
- Leadership
- Photography & Videography
- Bilingual: Creole & English
Accomplishments
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
Photoshop
Microsoft Word
PowerPoint
Security license
Supervisor of the month
Public speaker
OSHA 10
Business
- D’AR Visuals ( Dreamers Actualizing Reality): "From Dreams to Reality: Capturing Your Vision, Frame by Frame."
- Sicko Enterprises
Interests
Timeline
Laborer
FPL Energy
09.2024 - 11.2024
Security Officer
BEST
06.2021 - 01.2022
Supervisor
United Parcel Service, UPS
03.2019 - Current
Food Server
Boteco
Biology -
Florida International University
Biology -
Miami Dade College
Miami Central Senior High School
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