Belen Ledezma Vega
Prescott Valley,AZ
Summary
Motivated and dependable professional with experience in front office reception, customer service, and childcare. Skilled in handling administrative tasks, maintaining patient confidentiality, and ensuring positive client experiences. Certified Clinical Medical Assistant (CCMA) with a strong background in healthcare support and hospitality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
Prescott Women’s Clinic
Prescott, USA
08.2024 - Current
- Greet and check in patients, ensuring accurate and timely entry of information into EMR systems.
- Schedule appointments, answer phones, and verify insurance coverage.
- Maintain a clean and organized front desk area and assist clinical staff with administrative needs.
- Provide professional, compassionate service to all patients and visitors.
Server
Cracker Barrel
Prescott Valley, USA
04.2019 - 07.2024
- Provided excellent customer service and efficiently processed sales using POS systems.
- Assisted customers with product selection and shared product knowledge to improve satisfaction.
- Maintained cleanliness and order while ensuring guest satisfaction.
- Promoted teamwork and a welcoming environment.
Nanny
Desert Rose Retreat
Prescott, USA
05.2022 - 08.2023
- Created a safe, nurturing environment for children, including supervision and activity planning.
- Fostered positive habits through organization and consistent routines.
- Maintained open communication with parents and handled behavioral challenges patiently.
Education
Bachelor of Science (B.S.) - Psychology
The University of Arizona
08.2024
Skills
- Patient Scheduling & Check-In/Out
- Electronic Medical Records (EMR)
- Telephone Etiquette & Customer Service
- Office Organization & Multitasking
- Spanish Fluency
- Guest Engagement & Team Collaboration
Certification
Certified Clinical Medical Assistant (CCMA)
Extracurricular Activities
- Students for Sustainability Club
- Blue Chip Leadership
- Community Clean-up Events
References
Available upon request
Relevant Coursework
- Chemistry
- Human Lifespan Development
- Nutrition
- Human Anatomy & Physiology
Honors
Honor Roll
Timeline
Front Office Receptionist
Prescott Women’s Clinic
08.2024 - Current
Nanny
Desert Rose Retreat
05.2022 - 08.2023
Server
Cracker Barrel
04.2019 - 07.2024
Bachelor of Science (B.S.) - Psychology
The University of Arizona