Linda Davis
Lubbock
Summary
I'm searching for a part-time office position to assist using my skills learned in demanding environments with deadlines to be meet every day. Professional strength in customer-facing roles, adept at handling inquiries and administrative tasks with accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for your clients.
Overview
2
2
years of professional experience
1977
1977
years of post-secondary education
Work History
Front Office Receptionist
Family Medical Clinic
Georgetown
12.2017 - 06.2020
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments and coordinated with medical staff daily.
- Clinic with 3 doctors and 3 PAs
- Answered phone calls and directed inquiries to appropriate personnel with internal software messaging system to doctors, PAs, and nursing staff.
- Entered super bills with ICD 10 and CPT coding, insurance information, and updated patient information on a daily basis.
- End of day balance of cash, credit cards, and checks.
- Facilitated insurance verification and payment processing for patients.
- Partnered with team members to enhance front office operations.
- Safeguarded customer information confidentiality at all times.
Education
GED
Brownfield, TXSome College (No Degree) - Economics
South Plains College
Levelland, TXSkills
- Patient check-in
- ICD 10 coding
- Appointment scheduling
- Insurance verification
- Excellent, professional customer service support
- Expertise in handling financial documents and cash
- APlus FCU teller and expert in member services in Georgetown, TX for 3 year
- Supervisor in banking 3 departments: Bookkeeping, Customer service, and Proof
- Banking experience 10 years in Brownfield, TX
- BOM for Dr Carl R Smith in Brownfield,TX for 12 years
Affiliations
- I love to read a variety of books. Entertaining my immediate family with weekly suppers. Working in my front and backyard to keep it healthy, also plans to update flowers and shrubs for the new year.
References
References available upon request.
Timeline
Front Office Receptionist
Family Medical Clinic
12.2017 - 06.2020
GED
Some College (No Degree) - Economics
South Plains College