Belen Moreno
Los Angeles,CA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Beverly Hills Pediatric Dental Care
Beverly Hills, CA
12.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.
- Processed medical insurance claims and payments.
Receptionist
Dental Playground
Los Angeles, CA
05.2021 - 12.2023
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Processed payments and updated accounts to reflect balance changes
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Coordinated benefits processing, including enrollments, terminations and claims.
Cashier/Hostess
The Cheesecake Factory
Beverly Hills, CA
04.2019 - 05.2021
- Operated cash register, collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers.
Education
Some College (No Degree) -
Santa Monica College
Santa Monica, CAHigh School Diploma -
LA High School
Los Angeles, CA06.2018
Skills
- Office Equipment Operations
- Organization and Efficiency
- Multi-Line Telephone Skills
- Business Operations Understanding
Timeline
Front Desk Receptionist
Beverly Hills Pediatric Dental Care
12.2023 - Current
Receptionist
Dental Playground
05.2021 - 12.2023
Cashier/Hostess
The Cheesecake Factory
04.2019 - 05.2021
Some College (No Degree) -
Santa Monica College
High School Diploma -
LA High School