Belen Palomino Macias
Bentonville,AR
Summary
Friendly and highly motivated professional seeking a receptionist position in a new work environment. Brings strong customer service, communication, and organizational skills developed through experience as a server and crew member. Eager to apply a positive attitude, attention to detail, and willingness to learn while providing excellent front-desk support and contributing to a professional office setting.
Overview
3
3
years of professional experience
Work History
Server
Tavola Trattoria
08.2025 - 01.2026
- Delivered exceptional customer service by effectively taking orders and addressing inquiries.
- Coordinated food and beverage service to ensure timely delivery to guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to facilitate smooth operations during peak hours.
- Adapted quickly to changing priorities and managed multiple tables efficiently.
- Educated guests on menu items and daily specials, promoting enhanced dining choices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Crew Member
Little Ceasars Pizza
02.2023 - 08.2025
- Operated kitchen equipment efficiently to prepare menu items consistently.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted in training new team members on food preparation and customer service protocols.
- Processed customer orders accurately and provided timely service during peak hours.
- Managed inventory levels, restocked supplies, and minimized waste through effective handling practices.
- Resolved customer inquiries promptly, fostering a positive dining experience for patrons.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Associate of Science - Business Administration
NorthWest Arkansas Community College
Bentonville, AR06-2027
High School Diploma -
Cabrillo High School
Lompoc, CA06-2024
Skills
- Strong work ethic
- Safe food handling
- Sales expertise
- Sales techniques
- Supply restocking
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- POS Systems
- Computer Systems
- Multitasking and organization
- Clear communication
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Server
Tavola Trattoria
08.2025 - 01.2026
Crew Member
Little Ceasars Pizza
02.2023 - 08.2025
Associate of Science - Business Administration
NorthWest Arkansas Community College
High School Diploma -
Cabrillo High School