Belen Portillo
El Paso,TX
Summary
Driven professional with a proven track record at Quality Cabinets, excelling in team leadership and customer relations. Expert in leveraging organizational skills and attention to detail to enhance service quality and efficiency. Demonstrated adaptability and computer proficiency, significantly improving operational outcomes and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Quality Cabinets
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Psychiatric Nursing Assistant
El Paso Psychiatric Center
09.2021 - 04.2022
- Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
- Contributed to a positive therapeutic environment through effective communication, active listening, and respectful interactions with patients and staff members.
- Demonstrated adaptability by adjusting quickly to changes in patient needs or staffing levels within a fast-paced clinical environment.
Education
Diploma - Digital Marketing
Texas Creative Careers of Arts
El Paso, TX06.2025
Skills
- Money Handling
- Product and service knowledge
- Customer Service
- Computer Skills
- Team Leadership
- Multitasking Abilities
- Time Management
- Organizational Skills
- Attention to Detail
- Task Prioritization
- Problem Resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Quality Cabinets
04.2022 - Current
Psychiatric Nursing Assistant
El Paso Psychiatric Center
09.2021 - 04.2022
Diploma - Digital Marketing
Texas Creative Careers of Arts
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