Belen Rendon
Conroe,Texas
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Account Manager
Winpark
Houston, Texas
05.2021 - Current
- Managed vendor relationships, including coordinating facility improvements and overseeing EV charger installation projects, ensuring timely and quality delivery.
- Developed and tracked key account metrics, including budgeting and forecasting, ensuring alignment with organizational goals.
- Resolved client and employee concerns efficiently, demonstrating strong problem-solving skills and attention to detail.
- Responded to customer inquiries and managed incident reports, exemplifying excellent communication and documentation skills.
- Collaborated with internal teams to improve processes and streamline service delivery.
Assistant Manager
SP Plus
Costa Mesa, California
10.2018 - 03.2020
- Supervised daily operations, including staff scheduling, customer service, and financial processing.
- Managed payroll for 25 employees, ensuring accuracy and compliance with company policies.
- Promoted venue events to increase revenue, demonstrating sales and relationship management skills.
- Ensured adherence to operational procedures and maintained accurate records for reporting purposes.
Parking Supervisor
ABM Industries
Los Angeles, California
11.2014 - 10.2018
- Led employee training, coaching, and motivation to enhance team performance and customer satisfaction.
- Managed staffing schedules, reducing operating expenses and increasing efficiency.
- Handled daily customer interactions, resolving issues promptly and maintaining high service standards.
- Maintained accurate daily records, supporting operational audits and performance reports.
Education
Bachelor of Science - Business Administration, Human Resource Management
Western Governors University
12-2025
Associate Degree - Business Administration
Golden West College
Huntington Beach, CA05-2021
Bachelor of Science - Criminal Justice Administration
California State University Dominguez Hills
Carson, CA05-2017
Skills
- Administrative Support & Office Operations
- Relationship building
- Budgeting & Financial Tracking
- Customer Service & Conflict Resolution
- Team Leadership & Training
- Cross Departmental Collaboration
- Strong Communication Skills
- Microsoft Office Suite
- Goal oriented
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Winpark
05.2021 - Current
Assistant Manager
SP Plus
10.2018 - 03.2020
Parking Supervisor
ABM Industries
11.2014 - 10.2018
Associate Degree - Business Administration
Golden West College
Bachelor of Science - Criminal Justice Administration
California State University Dominguez Hills
Bachelor of Science - Business Administration, Human Resource Management
Western Governors University