Belen Torchetti
New York,NY
Summary
Results-driven professional with a robust background in sales, account management, and customer relationship development. Proven ability to drive revenue growth, develop strategic sales plans, and build long-term client relationships. Highly organized, committed, and multilingual, with a deep understanding of diverse markets and customer needs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
Little King
06.2024 - Current
- Provide exceptional customer service in a curated retail environment, specializing in Nordic and Japanese home design
- Develop in-depth knowledge of product offerings, including furniture, decor, and lifestyle items, to assist customers in making informed purchasing decisions
- Cultivate strong relationships with customers by understanding their unique tastes and offering personalized recommendations that align with aesthetic and functionality of Nordic and Japanese design principles
- Contribute to visual merchandising by creating appealing displays that highlight clean, minimalist qualities of store's collection.
CUSTOMER EXPERIENCE ASSOCIATE
Gravity Payments
07.2021 - 05.2024
- Developed and maintained strong relationships with clients, ensuring high levels of customer satisfaction and retention
- Conducted market research to identify trends, opportunities, and competitors, helping to adjust sales tactics and strategies effectively
- Monitored sales performance metrics and prepared regular reports for senior management to track progress and refine strategies.
MARKETING COORDINATOR
GMS
01.2019 - 06.2021
- Designed and implemented marketing campaigns that improved brand visibility and engagement growing revenue 20%.
- Conducted market analysis to inform strategic decisions and optimize marketing efforts
- Coordinated with cross-functional teams to align marketing strategies with overall business goals.
OWNER/CEO & MANAGER
Furry Tails
03.2014 - 01.2019
- Planned and executed various projects, including facility upgrades and marketing campaigns, ensuring timely completion and within budget
- Developed and implemented operational processes to improve efficiency and service delivery, and to streamline business operations
- Managed a team, providing training, support, and performance evaluations to ensure high standards of service
- Managed client interactions, ensuring high levels of satisfaction and repeat business.
SALES ASSOCIATE
Louis Vuitton
06.2013 - 03.2017
- Organized and hosted VIP events and was responsible for handling 'exclusive' clients.
EXECUTIVE ASSISTANT
Impsat
01.2000 - 01.2005
- Managed the IT department's budget, overseeing financial planning, expense tracking, and vendor payments to ensure efficient allocation of resources
- Organized and maintained the IT Manager's calendar, scheduling meetings, appointments, and coordinating with various departments to optimize workflow
- Planned and coordinated business trips and events, including logistics, accommodations, and travel itineraries, ensuring seamless execution and alignment with business objectives.
Education
MASTER'S IN ENVIRONMENTAL LAW -
Universidad Catolica Argentina
Buenos Aires, Argentina01.2010
LAW -
Universidad Catolica Argentina
Buenos Aires, Argentina01.2005
Skills
- Time Management
- Problem-solving skills
- Customer Service
- Teamwork and Collaboration
- Listening Skills
Certification
- Project Management Training - 2 months
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Danish
Elementary
Timeline
SALES ASSOCIATE
Little King
06.2024 - Current
CUSTOMER EXPERIENCE ASSOCIATE
Gravity Payments
07.2021 - 05.2024
MARKETING COORDINATOR
GMS
01.2019 - 06.2021
OWNER/CEO & MANAGER
Furry Tails
03.2014 - 01.2019
SALES ASSOCIATE
Louis Vuitton
06.2013 - 03.2017
EXECUTIVE ASSISTANT
Impsat
01.2000 - 01.2005
MASTER'S IN ENVIRONMENTAL LAW -
Universidad Catolica Argentina
LAW -
Universidad Catolica Argentina
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