Belinda Britt
Star,NC
Summary
Proven Office Coordinator with a track record of enhancing client retention rates at Cardiac Rehabilitation through exceptional customer service and efficient office management. Expert in office administration, including payroll and insurance verification, coupled with a knack for maintaining confidentiality and fostering productive workplace environments. Demonstrates a unique blend of organizational and interpersonal skills, significantly improving operational workflows.
Overview
10
10
years of professional experience
Work History
Office Coordinator
Cardiac Rehabilitation
Pinehurst, NC
01.2021 - 02.2025
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Made monthly MD schedule
- Ordered supply's for office
- Payroll
- Daily charges
- Scheduled patients
- Verified Insurances
Secretary
Cath Lab
Pinehurst, NC
03.2015 - 01.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
High School Diploma -
North Moore High School
Robbins Nc06-2001
Skills
- Schedule coordination
- Office administration
- Office management
- Customer service
- Payroll
- MD scheduling
- Ordering
- Volunteer scheduling
- Meeting agendas
- Insurance
- Administrative support
- Scheduling
- File organization
Timeline
Office Coordinator
Cardiac Rehabilitation
01.2021 - 02.2025
Secretary
Cath Lab
03.2015 - 01.2021
High School Diploma -
North Moore High School