Belinda Derringer

• Ensure proper sanitation of bar area, glassware, utensils, and equipment.
• Communicate with calmness and solution focused when customers are in conflict.
• Greet guests with friendliness and professionalism.
• Stocking with the purpose to ensure freshness of products.
• Introduce bar staff to precision pouring and waste reduction tactics to lower liquor costs.
• Provide drink suggestions to customers based on their preferences.
• Assist in setting up the bar for service shift.
• Being flexible and covering shifts as needed.

• Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
• Monitored client progress through regular follow-up contacts.
• Participated in interdisciplinary team meetings to discuss treatment options.
• Maintained up-to-date case records with case activity status.
• Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
• Organized group activities to provide socialization opportunities for clients.
• Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
• Conducted home visits to assess the safety of living environments for clients.

• Completed assessment tools to help gauge and record client’s symptoms.

• time management skills utilized to ensure all clients where seen each week along with time managing, in the moment crisis.

•Utilized motivational interviewing to assist client with identifying goals and utilized SMART goals to promote growth and support.

• provided in the moment support to a person in a mental health crisis.

• utilized safety plans to ensure safety and support to the client and crisis line callers.

• Worked along side first responders by providing coordination of care to ensure safety of the client and/or caller.

• Completed follow up calls with crisis line callers to provided resources, support, and empathy.

• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Communicated with supervisor and customers to de-escalate customer conflicts and remove customers if necessary; in a calm manner.
• Greeted guests with friendliness and professionalism.
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Attended regular training sessions to stay updated on new products or trends.
• Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Neatly sliced and pitted fruit for garnishing drinks.
• Stocked ice bins and coolers as needed throughout shift.
• Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.

• Responded to emergency situations by providing immediate support and referrals.
• Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
• Assisted clients in developing skills and strategies for dealing with their issues.
• Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
• Provided crisis intervention services to clients in urgent need.
• Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
• Acted as role model for clients by exhibiting positive behaviors.
• Delivered educational workshops and support groups for clients.
• Adhered strictly to HIPAA regulations regarding confidentiality of client information at all times.
• Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
• Conducted home visits to assess living conditions and support needs.
• Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.