Belinda Hill
Baptist Health Deaconess Health at Home
Sacramento,KY
2027
years of professional experience
Seasoned operations leader in home health and home care, driving efficiency, regulatory compliance, and strategic planning across multi-team settings. Known for streamlining workflows, improving communication, and supporting quality, budget, and service goals.
Work History
Director of Operations
3 Years- Directed daily home health operations, aligning staffing, scheduling, and workflow coordination with patient care needs.
- Oversaw compliance with Medicare, accreditation, and agency policies to support safe, consistent service delivery.
- Coordinated interdisciplinary communication between clinical, intake, and administrative teams to improve continuity of care.
- Monitored operational performance, identifying process gaps and implementing corrective actions for efficiency gains.
- Managed budget planning, resource allocation, and supply utilization to support cost-effective operations.
- Evaluated quality and productivity reports to guide service improvements and operational decision-making.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Established and monitored quality assurance standards to achieve operational excellence.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Streamlined communication channels within the organization, implementing comprehensive internal communication platform that facilitated real-time information sharing.
Agency Director
2 Years- Directed daily home care operations to maintain service consistency and regulatory compliance.
- Oversaw clinical and administrative staff scheduling to support efficient agency workflows.
- Monitored patient care standards and corrected documentation gaps for accurate records.
- Coordinated referral processing, admissions, and service start-up across care teams.
- Reviewed budgets, expenses, and resource needs to support operational stability.
- Recruited, hired, and developed top candidates for open vacancies and retained staff using consistent mentoring and positive feedback.
- Led a team of professionals to achieve high levels of productivity and client satisfaction.
Assistant Director of Home Care and Hospice
6 Years- Directed daily home care and hospice operations to support consistent patient service delivery.
- Supervised interdisciplinary teams and reinforced compliance with care standards and documentation requirements.
- Reviewed patient records and service plans to ensure accuracy, timeliness, and regulatory alignment.
- Coordinated staffing schedules, admissions, and care transitions to maintain workflow continuity.
Quality Coordinator and Educator
- Monitored compliance with care standards, infection control protocols, and internal quality policies.
- Coordinated quality assurance reviews for home care documentation, identifying gaps and supporting corrective actions.
- Reviewed client records for accuracy, completeness, and alignment with regulatory requirements.
- Tracked incident reports and follow-up actions to support timely resolution and trend analysis.
- IT clinical support for electronic medical record
Patient Care Case Manager
- Coordinated home care services through comprehensive assessments, care planning, and timely referrals.
- Documented patient progress accurately in electronic health records and case management systems.
- Communicated with interdisciplinary teams to align care goals and resolve service gaps.
- Monitored service delivery to ensure continuity, compliance, and appropriate follow-up.
- Provider direct skilled patient care such as wound care,disease management, IV infusions and patient education
RN Staff Nurse
40 Years 5 Months- Administered medications and treatments while maintaining strict safety and dosage verification standards.
- Monitored vital signs, lab results, and patient responses to identify complications early.
- Assessed patient conditions and prioritized nursing interventions based on changing clinical needs.
- Documented assessments, care plans, and interventions accurately in electronic health records.
Education
Bachelor of Science - Nursing
Associate of Science - Nursing
Skills
Patient care oversight
Operations oversight
Operational efficiency
Budget management
Business management
Process improvement
Process improvements
Execution strategy
Healthcare operations management
Timeline
Director of Operations
Baptist Health Deaconess Health at Home
10.2023 - CurrentRead More
Agency Director
Baptist Deaconess Home Care
09.2021 - 09.2023Read More
Assistant Director of Home Care and Hospice
Baptist Health Home Care and Hospice Madisonville
09.2015 - 09.2021Read More
RN Staff Nurse
Regional Medical Center
05.1986 - 1996Read More
Quality Coordinator and Educator
Troves Health System Home Care
2010 - 2015Read More
Patient Care Case Manager
Troves Health System Home Care
1996 - 2010Read More
Western Kentucky University
Bachelor of Science from Nursing
Read More
Western Kentucky University
Associate of Science from Nursing
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